{"id":4791,"date":"2021-11-07T13:22:03","date_gmt":"2021-11-07T12:22:03","guid":{"rendered":"https:\/\/zoen.shop\/terms-and-conditions\/"},"modified":"2022-01-14T10:56:10","modified_gmt":"2022-01-14T09:56:10","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/zoen.shop\/cs\/terms-and-conditions\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky"},"content":{"rendered":"\t\t
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V\u0160EOBECN\u00c9 OBCHODN\u00cd PODM\u00cdNKY<\/span><\/b><\/p>

Verze: 21.1, datum \u00fa\u010dinnosti VOP: 1.12.2021<\/span><\/p>

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<\/a>1                <\/span><\/span>ROZSAH P\u016eSOBNOSTI<\/span><\/h1>

<\/a>1.1           <\/span><\/span>Tyto VOP upravuj\u00ed smluvn\u00ed r\u00e1mcov\u00e9 podm\u00ednky mezi Poskytovatelem a Obchodn\u00edkem v souvislosti s poskytov\u00e1n\u00edm Slu\u017eeb.<\/span><\/h2>

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2               <\/span><\/span>DEFINICE N\u011aKTER\u00ddCH POJM\u016e<\/span><\/h1>

2.1           <\/span><\/span>Pokud z kontextu nevypl\u00fdv\u00e1 jinak, term\u00edny pou\u017e\u00edvan\u00e9 ve Smlouv\u011b a VOP za\u010d\u00ednaj\u00edc\u00ed velk\u00fdm p\u00edsmenem maj\u00ed n\u00e1sleduj\u00edc\u00ed v\u00fdznamy nebo v\u00fdznamy definovan\u00e9 ve Smlouv\u011b:<\/span><\/h2>

2.1.1      <\/span><\/span>\u201e\u00da\u010detn\u00ed den<\/b>\u201c znamen\u00e1 den, kdy jsou komer\u010dn\u00ed banky na Slovensku otev\u0159eny pro b\u011b\u017en\u00e9 obchodn\u00ed transakce (v\u010detn\u011b transakc\u00ed s devizami a vklady v ciz\u00ed m\u011bn\u011b), kter\u00fd za\u010d\u00edn\u00e1 ve 21:01 hod. p\u0159edchoz\u00edho dne a kon\u010d\u00ed ve 21:00 hod. dan\u00e9ho dne;<\/span><\/h3>

2.1.2     <\/span><\/span>\u201eHovor<\/b>\u201c znamen\u00e1 audio nebo video hovor mezi Spot\u0159ebitelem a Obchodn\u00edkem zah\u00e1jen\u00fd Spot\u0159ebitelem kliknut\u00edm na widget ZoenShop;<\/span><\/h3>

2.1.3     <\/span><\/span>\u201eObchodn\u00ed z\u00e1kon\u00edk<\/span><\/b>\u201c znamen\u00e1 slovensk\u00fd z\u00e1kon \u010d. 513\/1991 Sb., obchodn\u00ed z\u00e1kon\u00edk (ve sloven\u0161tin\u011b: Obchodn\u00fd z\u00e1konn\u00edk<\/i>);<\/span><\/h3>

2.1.4     <\/span><\/span>\u201eD\u016fv\u011brn\u00e9 informace\u201c<\/span><\/b> maj\u00ed v\u00fdznam uveden\u00fd v \u010dl\u00e1nku 13.1 VOP.<\/span><\/h3>

2.1.5     <\/span><\/span>\u201e\u00dadaje o spot\u0159ebiteli<\/b>\u201c znamenaj\u00ed \u00fadaje o Spot\u0159ebiteli;<\/span><\/h3>

2.1.6     <\/span><\/span>\u201e<\/span>Spot\u0159ebitel<\/span><\/b>\u201c znamen\u00e1 maloobchodn\u00edho spot\u0159ebitele, kter\u00e9mu Obchodn\u00edk nab\u00edz\u00ed k prodeji nebo prod\u00e1v\u00e1 Produkty za pou\u017eit\u00ed softwaru ZoenShop;<\/span><\/h3>

2.1.7     <\/span><\/span>\u201eKontaktn\u00ed formul\u00e1\u0159<\/b>\u201c znamen\u00e1 kontaktn\u00ed formul\u00e1\u0159 Poskytovatele dostupn\u00fd na Webu ZoenShop;<\/span><\/h3>

2.1.8     <\/span><\/span>\u201eDenn\u00ed z\u00fa\u010dtov\u00e1n\u00ed<\/b>\u201c znamen\u00e1 z\u00fa\u010dtov\u00e1n\u00ed plateb Kupn\u00ed ceny p\u0159ijat\u00fdch na Platebn\u00ed \u00fa\u010det ZoenShop za \u00da\u010detn\u00ed den;<\/span><\/h3>

2.1.9     <\/span><\/span>\u201eVOP<\/b>\u201c znamenaj\u00ed tyto platn\u00e9 a pou\u017eiteln\u00e9 V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky, kter\u00e9 upravuj\u00ed smluvn\u00ed r\u00e1mcov\u00e9 podm\u00ednky mezi Poskytovatelem a Obchodn\u00edkem v souvislosti s poskytov\u00e1n\u00edm Slu\u017eeb a tvo\u0159\u00ed ned\u00edlnou sou\u010d\u00e1st Smlouvy;<\/span><\/h3>

2.1.10  <\/span><\/span>\u201ePo\u010d\u00e1te\u010dn\u00ed m\u011bs\u00edc\u201c<\/span><\/b> znamen\u00e1 m\u011bs\u00edc schv\u00e1len\u00e9ho a dokon\u010den\u00e9ho registra\u010dn\u00edho procesu;<\/span><\/h3>

2.1.11   <\/span><\/span>\u201e\u00da\u010det obchodn\u00edka<\/span><\/b>\u201c znamen\u00e1 \u00fa\u010det obchodn\u00edka na softwaru ZoenShop;<\/span><\/h3>

2.1.12  <\/span><\/span>\u201eE-mail obchodn\u00edka<\/b>\u201c znamen\u00e1 e-mailovou adresu Obchodn\u00edka uvedenou ve Smlouv\u011b a ozn\u00e1menou Poskytovateli Obchodn\u00edkem p\u0159i Registraci (v p\u0159\u00edpad\u011b rozporu mezi t\u011bmito dv\u011bma e-maily m\u00e1 p\u0159ednost e-mail uveden\u00fd p\u0159i Registraci) nebo e-mailov\u00e1 adresa ozn\u00e1men\u00e1 pozd\u011bji v souladu s VOP;<\/span><\/h3>

2.1.13  <\/span><\/span>\u201eVOP Obchodn\u00edka<\/b>\u201c znamenaj\u00ed platn\u00e9 a pou\u017eiteln\u00e9 V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky Obchodn\u00edka nebo jin\u00fd obdobn\u00fd pr\u00e1vn\u011b z\u00e1vazn\u00fd dokument t\u00fdkaj\u00edc\u00ed se prodeje Produkt\u016f Spot\u0159ebitel\u016fm;<\/span><\/h3>

2.1.14  <\/span><\/span>\u201ePlatebn\u00ed \u00fa\u010det obchodn\u00edka<\/b>\u201c znamen\u00e1 platebn\u00ed \u00fa\u010det ozn\u00e1men\u00fd Poskytovateli Obchodn\u00edkem p\u0159i Registraci nebo platebn\u00ed \u00fa\u010det ozn\u00e1men\u00fd pozd\u011bji v souladu s VOP;<\/span><\/h3>

2.1.15  <\/span><\/span>\u201eWeb obchodn\u00edka<\/b>\u201c znamen\u00e1 webovou str\u00e1nku provozovanou Obchodn\u00edkem nebo jeho jm\u00e9nem, na kter\u00e9 je um\u00edst\u011bn widget ZoenShop, aby Obchodn\u00edk mohl pou\u017e\u00edvat Software ZoenShop;<\/span><\/h3>

2.1.16  <\/span><\/span>\u201eE-mail obchodn\u00edka na ZoenShop<\/b>\u201c znamen\u00e1 e-mailovou adresu s dom\u00e9nou @zoenshop.sk p\u0159id\u011blenou Obchodn\u00edkovi p\u0159i Registraci;<\/span><\/h3>

<\/a>2.1.17  <\/span><\/span>\u201eM\u011bs\u00ed\u010dn\u00ed z\u00fa\u010dtov\u00e1n\u00ed<\/b>\u201c znamen\u00e1 z\u00fa\u010dtov\u00e1n\u00ed plateb Kupn\u00ed ceny p\u0159ijat\u00fdch na Platebn\u00ed \u00fa\u010det ZoenShop za kalend\u00e1\u0159n\u00ed m\u011bs\u00edc;<\/span><\/h3>

2.1.18  <\/span><\/span>\u201eZpracovatel plateb<\/b>\u201c znamen\u00e1 spole\u010dnost poskytuj\u00edc\u00ed platebn\u00ed slu\u017eby;<\/span><\/h3>

2.1.19  <\/span><\/span>\u201eZ\u00e1kon o platebn\u00edch slu\u017eb\u00e1ch\u201c<\/b> <\/span>znamen\u00e1 slovensk\u00fd z\u00e1kon \u010d. 492\/2009 Sb. o platebn\u00edch slu\u017eb\u00e1ch v platn\u00e9m zn\u011bn\u00ed;<\/span><\/h3>

2.1.20 <\/span><\/span>\u201eZ\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f<\/b>\u201c znamenaj\u00ed platn\u00e9 a pou\u017eiteln\u00e9 z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f Poskytovatele ve vztahu k pou\u017e\u00edv\u00e1n\u00ed Softwaru ZoenShop a poskytov\u00e1n\u00ed Slu\u017eeb;<\/span><\/h3>

2.1.21  <\/span><\/span>\u201eProdukty<\/b>\u201c znamenaj\u00ed jak\u00e9koli a v\u0161echny produkty nab\u00edzen\u00e9 Obchodn\u00edkem sv\u00fdm Spot\u0159ebitel\u016fm pomoc\u00ed softwaru ZoenShop souvisej\u00edc\u00ed s obchodn\u00edm \u00fa\u010delem Obchodn\u00edka uveden\u00fdm v Registra\u010dn\u00edm formul\u00e1\u0159i;<\/span><\/h3>

2.1.22  <\/span><\/span>\u201cKatalog produkt\u016f<\/b>\u201c znamen\u00e1 seznam kter\u00e9hokoli nebo v\u0161ech Produkt\u016f nahran\u00fdch do softwaru ZoenShop Obchodn\u00edkem;<\/span><\/h3>

2.1.23  <\/span><\/span>\u201eKupn\u00ed cena<\/b>\u201c je kone\u010dn\u00e1 cena, za kterou je Produkt prod\u00e1v\u00e1n Obchodn\u00edkem Spot\u0159ebiteli b\u011bhem Hovoru, v\u010detn\u011b v\u0161ech dan\u00ed, cel, poplatk\u016f, skladov\u00e1n\u00ed, balen\u00ed, n\u00e1klad\u016f na dopravu a logistick\u00fdch poplatk\u016f, jako\u017e i ve\u0161ker\u00fdch dal\u0161\u00edch poplatk\u016f;<\/span><\/h3>

2.1.24  <\/span><\/span>\u201eRegistrace<\/b>\u201c znamen\u00e1 proveden\u00ed registrace Obchodn\u00edka ohledn\u011b \u00fa\u010dtu na Softwaru ZoenShop;<\/span><\/h3>

2.1.25  <\/span><\/span>\u201eRefund\u201c <\/b>znamen\u00e1 <\/b>Poskytovatelem iniciovan\u00fd pokyn k vr\u00e1cen\u00ed pen\u011b\u017en\u00edch prost\u0159edk\u016f Spot\u0159ebiteli za st\u00e1vaj\u00edc\u00ed Poplatek;<\/span><\/h3>

2.1.26  <\/span><\/span>\u201eRegistra\u010dn\u00ed formul\u00e1\u0159<\/b>\u201c znamen\u00e1 registra\u010dn\u00ed formul\u00e1\u0159 pro Registraci dostupn\u00fd na Webu ZoenShop;<\/span><\/h3>

2.1.27  <\/span><\/span>\u201eRegistra\u010dn\u00ed \u00fadaje<\/b>\u201c znamenaj\u00ed po\u017eadovan\u00e9 registra\u010dn\u00ed \u00fadaje v r\u00e1mci Registra\u010dn\u00edho formul\u00e1\u0159e;<\/span><\/h3>

2.1.28 <\/span><\/span>\u201eRegistra\u010dn\u00ed dokumentace<\/b>\u201c znamen\u00e1 ve\u0161kerou po\u017eadovanou dokumentaci uvedenou v Registra\u010dn\u00edm formul\u00e1\u0159i;<\/span><\/h3>

2.1.29  <\/span><\/span>\u201eChargeback\u201c <\/span><\/b> znamen\u00e1 pokyn iniciovan\u00fd Poskytovatelem platebn\u00ed metody, k vr\u00e1cen\u00ed pen\u011b\u017en\u00edch prost\u0159edk\u016f za st\u00e1vaj\u00edc\u00ed Poplatek. Chargeback m\u016f\u017ee b\u00fdt v\u00fdsledkem (i) zru\u0161en\u00ed poplatku Poskytovatelem platebn\u00ed metody nebo P\u0159\u00edjemcem platebn\u00ed metody; (ii) pen\u011b\u017en\u00edch prost\u0159edk\u016f, kter\u00e9 v\u00e1m byly vypo\u0159\u00e1d\u00e1ny omylem nebo neopr\u00e1vn\u011bn\u011b; a (iii) odesl\u00e1n\u00ed Poplatku v rozporu s platn\u00fdmi Pravidly platebn\u00edch metod;<\/span><\/h3>

2.1.30 <\/span><\/span>\u201ePoplatek za slu\u017ebu<\/b>\u201c znamen\u00e1 poplatek, kter\u00fd m\u00e1 zaplatit Obchodn\u00edk Poskytovateli za Slu\u017eby v souladu s podm\u00ednkami VOP;<\/span><\/h3>

<\/a>2.1.31  <\/span><\/span>\u201eSlu\u017eby<\/b>\u201c znamenaj\u00ed zejm\u00e9na ud\u011blen\u00ed nev\u00fdhradn\u00ed licence k u\u017e\u00edv\u00e1n\u00ed Softwaru ZoenShop omezen\u011b na dobu trv\u00e1n\u00ed Smlouvy poskytnut\u00e9 Poskytovatelem jako z\u00e1stupcem Obchodn\u00edka za \u00fa\u010delem usnadn\u011bn\u00ed (pro zprost\u0159edkovatele) a sjedn\u00e1n\u00ed prodeje Produkt\u016f na \u00dazem\u00ed jm\u00e9nem a na \u00fa\u010det Obchodn\u00edka, v\u010detn\u011b pou\u017eit\u00ed \u00da\u010dtu obchodn\u00edka a slu\u017eeb zpracov\u00e1n\u00ed objedn\u00e1vek a opr\u00e1vn\u011bn\u00ed p\u0159ij\u00edmat platby prov\u00e1d\u011bn\u00e9 Spot\u0159ebiteli v souladu se Smlouvou a VOP;<\/span><\/h3>

2.1.32  <\/span><\/span>\u201ePodm\u00ednky pou\u017eit\u00ed<\/b>\u201c znamenaj\u00ed platn\u00e9 a pou\u017eiteln\u00e9 podm\u00ednky pou\u017eit\u00ed Poskytovatele, kter\u00e9 upravuj\u00ed pou\u017e\u00edv\u00e1n\u00ed Webu ZoenShop, a to zejm\u00e9na Spot\u0159ebiteli nebo mo\u017en\u00fdmi Spot\u0159ebiteli;<\/span><\/h3>

2.1.33  <\/span><\/span>\u201e\u00dazem\u00ed<\/b>\u201c znamen\u00e1 \u00fazem\u00ed Evropsk\u00e9ho hospod\u00e1\u0159sk\u00e9ho prostoru;<\/span><\/h3>

2.1.34  <\/span><\/span>\u201eTransakce<\/b>\u201c znamen\u00e1 uzav\u0159en\u00ed smlouvy o prodeji Produktu mezi Obchodn\u00edkem a Spot\u0159ebitelem b\u011bhem Hovoru;<\/span><\/h3>

2.1.35  <\/span><\/span>\u201eNeregistrovan\u00fd spot\u0159ebitel<\/b>\u201c znamen\u00e1 Spot\u0159ebitele, kter\u00fd nen\u00ed registrov\u00e1n k \u00fa\u010dtu v Softwaru ZoenShop;<\/span><\/h3>

<\/a>2.1.36  <\/span><\/span>\u201eSoftware ZoenShop<\/b>\u201c znamen\u00e1 software pro audio a videohovory vyvinut\u00fd a vlastn\u011bn\u00fd Poskytovatelem a pou\u017e\u00edvan\u00fd k usnadn\u011bn\u00ed, zprost\u0159edkov\u00e1n\u00ed a vyjedn\u00e1v\u00e1n\u00ed prodeje Produkt\u016f v r\u00e1mci Slu\u017eeb;<\/span><\/h3>

2.1.37  <\/span><\/span>\u201ePlatebn\u00ed \u00fa\u010det ZoenShop<\/b>\u201c znamen\u00e1 platebn\u00ed \u00fa\u010det Poskytovatele;<\/span><\/h3>

<\/a>2.1.38 <\/span><\/span>\u201eWeb ZoenShop<\/b>\u201c znamen\u00e1 web provozovan\u00fd Poskytovatelem nebo jeho jm\u00e9nem dostupn\u00fd na zoen.shop .<\/span><\/h3>

2.2          <\/span><\/span>V t\u00e9to smlouv\u011b a ve VOP, pokud z kontextu nevypl\u00fdv\u00e1 opa\u010dn\u00fd z\u00e1m\u011br:<\/span><\/h2>

I.1                     <\/span><\/span>a) jak\u00e1koli slova ozna\u010duj\u00edc\u00ed osoby zahrnuj\u00ed fyzick\u00e9 osoby, pr\u00e1vnick\u00e9 osoby a sdru\u017een\u00ed osob nezapsan\u00e9 v obchodn\u00edm rejst\u0159\u00edku; a<\/span><\/h2>

I.2                    <\/span><\/span>b) slova t\u00fdkaj\u00edc\u00ed se pouze jednotn\u00e9ho \u010d\u00edsla zahrnuj\u00ed i mno\u017en\u00e9 \u010d\u00edslo a naopak.<\/span><\/h2>

2.3          <\/span><\/span>Nadpisy a struktura Smlouvy ani VOP nemaj\u00ed vliv na jejich v\u00fdklad.<\/span><\/h2>

2.4          <\/span><\/span>Odkazem na jakoukoli fyzickou nebo pr\u00e1vnickou osobu se rozum\u00ed i odkaz na jej\u00edho pr\u00e1vn\u00edho n\u00e1stupce.<\/span><\/h2>

 <\/span><\/p>

3               <\/span><\/span>PROCES REGISTRACE<\/span><\/h1>

3.1           <\/span><\/span>Obchodn\u00edk je opr\u00e1vn\u011bn pou\u017e\u00edvat Software ZoenShop, v\u010detn\u011b \u00da\u010dtu obchodn\u00edka a Hovor\u016f, a\u017e po dokon\u010den\u00ed Registrace a um\u00edst\u011bn\u00ed widgetu ZoenShop na Web Obchodn\u00edka.<\/span><\/h2>

3.2          <\/span><\/span>Obchodn\u00edk \u0159\u00e1dn\u011b vypln\u00ed Registra\u010dn\u00ed formul\u00e1\u0159. Registra\u010dn\u00ed formul\u00e1\u0159 je jedin\u00fd formul\u00e1\u0159 pro Registraci, kter\u00fd Poskytovatel akceptuje. Za \u00fa\u010delem vypln\u011bn\u00ed Registra\u010dn\u00edho formul\u00e1\u0159e Obchodn\u00edk:<\/span><\/h2>

<\/a>3.2.1               <\/span><\/span>poskytne Poskytovateli ve\u0161ker\u00e9 Registra\u010dn\u00ed \u00fadaje. Registra\u010dn\u00ed \u00fadaje mimo jin\u00e9 <\/i> zahrnuj\u00ed n\u00e1sleduj\u00edc\u00ed informace:<\/span><\/h3>

(i)            <\/span><\/span>obchodn\u00ed firma Obchodn\u00edka, s\u00eddlo, I\u010c, DI\u010c, p\u0159\u00edslu\u0161n\u00fd registra\u010dn\u00ed \u00fa\u0159ad; a<\/span><\/h3>

(ii)          <\/span><\/span>E-mail obchodn\u00edka a telefonn\u00ed kontakt na Obchodn\u00edka na kamennou prodejnu Obchodn\u00edka.<\/span><\/h3>

3.2.2              <\/span><\/span>poskytne Poskytovateli ve\u0161kerou Registra\u010dn\u00ed dokumentaci (seznam dokumentu je Obchodn\u00edkovi zasl\u00e1n na E-mail Obchodn\u00edka po registraci).<\/span><\/h3>

3.2.3              <\/span><\/span>si pe\u010dliv\u011b p\u0159e\u010dte Smlouvu, VOP a Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f, bezv\u00fdhradn\u011b s nimi souhlas\u00ed, p\u0159ij\u00edm\u00e1 je a za\u0161krtnut\u00edm p\u0159\u00edslu\u0161n\u00fdch pol\u00ed\u010dek vyj\u00e1d\u0159\u00ed v\u00fdslovn\u00fd souhlas Obchodn\u00edka s t\u00edm, \u017ee se jimi bude \u0159\u00eddit. K Registra\u010dn\u00edmu formul\u00e1\u0159i bude p\u0159ilo\u017eena Smlouva, d\u00e1le VOP a Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f;<\/span><\/h3>

<\/a>3.2.4              <\/span><\/span>klikne na tla\u010d\u00edtko registrace \u201eOdeslat registraci\u201c.<\/span><\/h3>

3.3          <\/span><\/span>Kliknut\u00edm na tla\u010d\u00edtko registrace Obchodn\u00edk prohla\u0161uje, \u017ee Registra\u010dn\u00ed \u00fadaje i Registra\u010dn\u00ed dokumentace jsou spr\u00e1vn\u00e9, p\u0159esn\u00e9, \u00fapln\u00e9 a aktu\u00e1ln\u00ed a \u017ee Obchodn\u00edk dodr\u017euje v\u0161echny povinnosti, podm\u00ednky, ujedn\u00e1n\u00ed, uji\u0161t\u011bn\u00ed, prohl\u00e1\u0161en\u00ed a z\u00e1ruky v souladu se Smlouvou, VOP a obecn\u011b z\u00e1vazn\u00fdmi p\u0159edpisy.<\/span><\/h2>

3.4          <\/span><\/span>Kliknut\u00edm na tla\u010d\u00edtko registrace je Registra\u010dn\u00ed formul\u00e1\u0159 a Smlouva v\u010detn\u011b VOP odesl\u00e1na Poskytovateli ke zpracov\u00e1n\u00ed, co\u017e je pova\u017eov\u00e1no za pr\u00e1vn\u011b z\u00e1vaznou nab\u00eddku na uzav\u0159en\u00ed Smlouvy. V p\u0159\u00edpad\u011b, \u017ee Registra\u010dn\u00ed dokumentace nebo\/a Registra\u010dn\u00ed \u00fadaje jsou nespr\u00e1vn\u00e9, nep\u0159esn\u00e9, ne\u00fapln\u00e9, neaktu\u00e1ln\u00ed nebo v p\u0159\u00edpad\u011b jin\u00e9ho nespr\u00e1vn\u00e9ho vypln\u011bn\u00ed Registra\u010dn\u00edho formul\u00e1\u0159e, m\u016f\u017ee Poskytovatel po\u017e\u00e1dat Obchodn\u00edka o opravu \u010di dopln\u011bn\u00ed. Poskytovatel v\u0161ak nen\u00ed povinen vyzvat Obchodn\u00edka k odstran\u011bn\u00ed takov\u00fdch z\u00e1vad \u010di ne\u00faplnost\u00ed.<\/span><\/h2>

<\/a>3.5          <\/span><\/span>Poskytovatel si vyhrazuje pr\u00e1vo ov\u011b\u0159it prost\u0159ednictv\u00edm t\u0159et\u00ed strany, zda jsou dodr\u017eov\u00e1ny po\u017eadavky pravidel Poznej sv\u00e9ho z\u00e1kazn\u00edka. Za \u00fa\u010delem zde uveden\u00fdm je Obchodn\u00edk povinen poskytnout Poskytovateli i t\u0159et\u00ed osob\u011b v\u0161echny po\u017eadovan\u00e9 dopl\u0148uj\u00edc\u00ed informace a dokumentaci (nad r\u00e1mec Registra\u010dn\u00edch \u00fadaj\u016f a Registra\u010dn\u00ed dokumentace) a ve\u0161kerou nezbytnou sou\u010dinnost.<\/span><\/h2>

<\/a>3.6          <\/span><\/span>Registrace je dokon\u010dena, kdy\u017e Obchodn\u00edk obdr\u017e\u00ed od Poskytovatele potvrzovac\u00ed dopis na E-mail Obchodn\u00edka. P\u0159ijet\u00ed potvrzovac\u00edho dopisu nen\u00ed n\u00e1rokovateln\u00e9, proto\u017ee Poskytovatel si vyhrazuje pr\u00e1vo odm\u00edtnout nebo nepovolit Registraci. Okam\u017eikem obdr\u017een\u00ed potvrzovac\u00edho dopisu Obchodn\u00edkem doch\u00e1z\u00ed mezi Obchodn\u00edkem a Poskytovatelem k uzav\u0159en\u00ed Smlouvy a VOP.<\/span><\/h2>

3.7          <\/span><\/span>Ve\u0161ker\u00e9 dotazy, koment\u00e1\u0159e, ozn\u00e1men\u00ed nebo st\u00ed\u017enosti t\u00fdkaj\u00edc\u00ed se procesu Registrace zas\u00edlejte na adresu \u201esupport@zoen.shop\u201c.<\/span><\/h2>

<\/a>3.8          <\/span><\/span>Obchodn\u00edk je povinen uchov\u00e1vat Registra\u010dn\u00ed \u00fadaje, Registra\u010dn\u00ed dokumentaci, jako\u017e i ve\u0161ker\u00e9 dal\u0161\u00ed \u00fadaje \u010di dokumentaci, a\u0165 ji\u017e byly poskytnuty na \u017e\u00e1dost Poskytovatele \u010di nikoli, spr\u00e1vn\u00e9, p\u0159esn\u00e9, \u00fapln\u00e9 a aktu\u00e1ln\u00ed.<\/span><\/h2>

3.9          <\/span><\/span>Obchodn\u00edk um\u00edst\u00ed widget ZoenShop, kter\u00fd Obchodn\u00edkovi umo\u017en\u00ed p\u0159\u00edstup ke Slu\u017eb\u00e1m, na Web Obchodn\u00edka, jeho \u00fa\u010dty na soci\u00e1ln\u00edch s\u00edt\u00edch a v\u0161echny dal\u0161\u00ed kan\u00e1ly, kter\u00e9 Obchodn\u00edk pou\u017e\u00edv\u00e1 pro komunikaci se sv\u00fdmi Spot\u0159ebiteli. Poskytovatel poskytne Obchodn\u00edkovi n\u00e1vrh widgetu ZoenShop.<\/span><\/h2>

3.10       <\/span><\/span>Obchodn\u00edk je opr\u00e1vn\u011bn nahr\u00e1t \u00fadaje o Produktu do Softwaru ZoenShop a vytvo\u0159it Katalog produkt\u016f. Pokud Katalog produkt\u016f neobsahuje v\u0161echny \u00fadaje v\u0161ech Produkt\u016f, m\u016f\u017ee Obchodn\u00edk v pr\u016fb\u011bhu Hovoru ru\u010dn\u011b nahr\u00e1t Produkty neuveden\u00e9 v Katalogu produkt\u016f do ko\u0161\u00edku Spot\u0159ebitele.<\/span><\/h2>

 <\/span><\/p>

<\/a>4               <\/span><\/span>POVOLEN\u00c9 POU\u017dIT\u00cd<\/span><\/h1>

1.1           <\/span><\/span>Pokud to Poskytovatel v\u00fdslovn\u011b nepovol\u00ed, nebude Obchodn\u00edk opr\u00e1vn\u011bn pou\u017e\u00edvat Software ZoenShop jinak ne\u017e pro n\u00e1sleduj\u00edc\u00ed \u00fa\u010dely:<\/span><\/h2>

<\/a>1.1.1                <\/span><\/span>audio a\/nebo video Hovor se Spot\u0159ebitelem, b\u011bhem kter\u00e9ho Obchodn\u00edk Spot\u0159ebiteli vizu\u00e1ln\u011b p\u0159edvede Produkty v kamenn\u00e9 maloobchodn\u00ed prodejn\u011b Obchodn\u00edka;<\/span><\/h3>

1.1.2               <\/span><\/span>realizace krok\u016f pro nab\u00eddku a prodej Produktu vybran\u00e9ho Spot\u0159ebitelem, v\u010detn\u011b v\u00fdb\u011bru Produktu a proveden\u00ed platby prost\u0159ednictv\u00edm platebn\u00ed br\u00e1ny.<\/span><\/h3>

<\/a>1.2           <\/span><\/span>Obchodn\u00edk se mus\u00ed zdr\u017eet pou\u017e\u00edv\u00e1n\u00ed softwaru ZoenShop zejm\u00e9na n\u00e1sleduj\u00edc\u00edm zp\u016fsobem:<\/span><\/h2>

1.2.1               <\/span><\/span>nesouvisej\u00edc\u00ed s maloobchodn\u00edm prodejem v jeho vlastn\u00edch kamenn\u00fdch maloobchodech;<\/span><\/h3>

1.2.2               <\/span><\/span>poru\u0161ov\u00e1n\u00ed platn\u00fdch pr\u00e1vn\u00edch pravidel spot\u0159ebitelsk\u00e9ho pr\u00e1va, jako je poskytov\u00e1n\u00ed zav\u00e1d\u011bj\u00edc\u00edch a v\u011bdom\u011b nepravdiv\u00fdch informac\u00ed o povaze, kvalit\u011b a cen\u011b Produkt\u016f;<\/span><\/h3>

1.2.3               <\/span><\/span>poru\u0161ov\u00e1n\u00ed z\u00e1kon\u016f o ochran\u011b soukrom\u00ed a osobn\u00edch \u00fadaj\u016f t\u0159et\u00edch stran;<\/span><\/h3>

1.2.4               <\/span><\/span>poru\u0161ov\u00e1n\u00ed pr\u00e1v du\u0161evn\u00edho vlastnictv\u00ed Poskytovatele nebo t\u0159et\u00edch stran;<\/span><\/h3>

1.2.5               <\/span><\/span>poru\u0161ov\u00e1n\u00ed jak\u00fdchkoli platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f, v\u010detn\u011b trestn\u00edch p\u0159edpis\u016f;<\/span><\/h3>

1.2.6               <\/span><\/span>zp\u016fsoben\u00ed nebo hrozba \u00fajmy a\/nebo \u0161kody Poskytovateli nebo t\u0159et\u00edm stran\u00e1m;<\/span><\/h3>

1.2.7               <\/span><\/span>zneu\u017eit\u00ed, p\u0159et\u011b\u017eov\u00e1n\u00ed nebo jin\u00e9 nevhodn\u00e9 zach\u00e1zen\u00ed se Softwarem Zoenshop nebo jeho pou\u017e\u00edv\u00e1n\u00ed v rozporu s \u00fa\u010delem Slu\u017eeb;<\/span><\/h3>

1.2.8              <\/span><\/span>zp\u016fsobem, kter\u00fd je hrub\u00fd, \u0161kodliv\u00fd, obsc\u00e9nn\u00ed, ur\u00e1\u017eliv\u00fd, obt\u011b\u017euj\u00edc\u00ed, podn\u011bcuj\u00edc\u00ed k n\u00e1sil\u00ed nebo nen\u00e1visti \u010di diskrimina\u010dn\u00ed;<\/span><\/h3>

1.2.9               <\/span><\/span>zp\u016fsobem, kter\u00fd je ur\u00e1\u017eliv\u00fd nebo jak\u00fdmkoli zp\u016fsobem hanob\u00ed zbo\u017e\u00ed nebo pov\u011bst jak\u00fdchkoli t\u0159et\u00edch stran; nebo<\/span><\/h3>

1.2.10           <\/span><\/span>zve\u0159ej\u0148ov\u00e1n\u00ed nebo pou\u017e\u00edv\u00e1n\u00ed softwarov\u00fdch vir\u016f nebo jin\u00fdch po\u010d\u00edta\u010dov\u00fdch k\u00f3d\u016f, soubor\u016f nebo program\u016f, kter\u00e9 mohou ohrozit, p\u0159eru\u0161it, omezit nebo zastavit provoz Softwaru ZoenShop;<\/span><\/h3>

1.2.11            <\/span><\/span>ohro\u017een\u00ed nebo po\u0161kozen\u00ed dobr\u00e9ho jm\u00e9na Poskytovatele;<\/span><\/h3>

1.2.12            <\/span><\/span>naru\u0161en\u00ed nebo po\u0161kozen\u00ed Softwaru ZoenShop nebo pokus o v\u00fd\u0161e uveden\u00e9.<\/span><\/h3>

1.3           <\/span><\/span>\u00da\u010det obchodn\u00edka je opr\u00e1vn\u011bn pou\u017e\u00edvat v\u00fdhradn\u011b Obchodn\u00edk. \u00da\u010det obchodn\u00edka je nep\u0159enosn\u00fd. Obchodn\u00edk nesm\u00ed ud\u011blit \u017e\u00e1dn\u00e9 t\u0159et\u00ed stran\u011b d\u00edl\u010d\u00ed licenci na pr\u00e1vo Obchodn\u00edka pou\u017e\u00edvat Software ZoenShop, kter\u00fd je sou\u010d\u00e1st\u00ed Slu\u017eeb, ani povolit jak\u00e9koli t\u0159et\u00ed stran\u011b p\u0159\u00edstup k n\u011bmu nebo jeho pou\u017eit\u00ed.<\/span><\/h2>

1.4           <\/span><\/span>Obchodn\u00edk odpov\u00edd\u00e1 za ve\u0161ker\u00fd p\u0159\u00edstup a pou\u017e\u00edv\u00e1n\u00ed \u00da\u010dtu obchodn\u00edka. Jak\u00e1koli aktivita na \u00da\u010dtu obchodn\u00edka bude automaticky p\u0159i\u0159azena Obchodn\u00edkovi. Obchodn\u00edk nese v\u00fdhradn\u00ed odpov\u011bdnost za obsah na \u00da\u010dtu obchodn\u00edka, v\u010detn\u011b obsahu vytvo\u0159en\u00e9ho, p\u0159en\u00e1\u0161en\u00e9ho nebo zobrazovan\u00e9ho p\u0159i pou\u017e\u00edv\u00e1n\u00ed Slu\u017eeb, jako\u017e i za ve\u0161ker\u00e9 d\u016fsledky v\u0161ech akc\u00ed a \u010dinnost\u00ed na \u00da\u010dtu obchodn\u00edka.<\/span><\/h2>

1.5           <\/span><\/span>Obchodn\u00edk odpov\u00edd\u00e1 Poskytovateli za ve\u0161kerou \u0161kodu zp\u016fsobenou t\u0159et\u00edmi osobami, kter\u00fdm byl Obchodn\u00edkem umo\u017en\u011bn p\u0159\u00edstup k \u00da\u010dtu obchodn\u00edka, nebo kter\u00e9 k n\u011bmu mohly z\u00edskat p\u0159\u00edstup kv\u016fli nedbalosti Obchodn\u00edka.<\/span><\/h2>

1.6           <\/span><\/span>Obchodn\u00edk bude uchov\u00e1vat hesla k \u00da\u010dtu obchodn\u00edka v tajnosti a podnikne ve\u0161ker\u00e9 kroky nezbytn\u00e9 k tomu, aby zabr\u00e1nil neopr\u00e1vn\u011bn\u00e9mu p\u0159\u00edstupu k \u00da\u010dtu obchodn\u00edka. Obchodn\u00edk bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co se dozv\u00ed o jak\u00e9mkoli neopr\u00e1vn\u011bn\u00e9m p\u0159\u00edstupu k \u00da\u010dtu obchodn\u00edka a\/nebo Slu\u017eb\u00e1m \u010di o jejich pou\u017eit\u00ed, informuje Poskytovatele a poskytne Poskytovateli ve\u0161kerou p\u0159im\u011b\u0159enou sou\u010dinnost k ukon\u010den\u00ed takov\u00e9ho neopr\u00e1vn\u011bn\u00e9ho p\u0159\u00edstupu nebo pou\u017e\u00edv\u00e1n\u00ed.<\/span><\/h2>

1.7           <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed, \u017ee \u00da\u010det obchodn\u00edka se okam\u017eikem Registrace st\u00e1v\u00e1 trvale majetkem Poskytovatele. Obchodn\u00edk je jedin\u00fdm spr\u00e1vcem \u00da\u010dtu obchodn\u00edka. Poskytnut\u00ed \u00da\u010dtu obchodn\u00edka je v\u00fdhradn\u011b na uv\u00e1\u017een\u00ed Poskytovatele a nevznik\u00e1 n\u00e1rok na skute\u010dnou dostupnost \u00da\u010dtu obchodn\u00edka. Obchodn\u00edk bere na v\u011bdom\u00ed, \u017ee \u00da\u010det obchodn\u00edka nemus\u00ed b\u00fdt neust\u00e1le dostupn\u00fd. Poskytovatel je opr\u00e1vn\u011bn kdykoli ukon\u010dit provoz Softwaru ZoenShop nebo pozastavit jeho provoz bez uveden\u00ed d\u016fvodu a bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed.<\/span><\/h2>

<\/a>1.8          <\/span><\/span>Poskytovatel je opr\u00e1vn\u011bn dle vlastn\u00edho uv\u00e1\u017een\u00ed a bez ud\u00e1n\u00ed d\u016fvodu a bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed zablokovat, pozastavit, omezit, deaktivovat nebo zru\u0161it \u00da\u010det obchodn\u00edka. Poskytovatel neodpov\u00edd\u00e1 za \u0161kodu vzniklou v souvislosti se zablokov\u00e1n\u00edm, pozastaven\u00edm, omezen\u00edm, deaktivac\u00ed nebo zru\u0161en\u00edm \u00da\u010dtu obchodn\u00edka. Poskytovatel je opr\u00e1vn\u011bn uve\u0159ejnit rozhodnut\u00ed Poskytovatele o zablokov\u00e1n\u00ed, pozastaven\u00ed, omezen\u00ed, deaktivaci nebo zru\u0161en\u00ed \u00da\u010dtu obchodn\u00edka.<\/span><\/h2>

 <\/span><\/p>

<\/a>2               <\/span><\/span>PROCES OBJEDN\u00c1VKY A PLATBY<\/span><\/h1>

2.1           <\/span><\/span>Zam\u011bstnanec obchodu Obchodn\u00edka v\u010das odpov\u00ed v\u0161em Spot\u0159ebitel\u016fm, kte\u0159\u00ed zah\u00e1j\u00ed Hovor, kliknut\u00edm na widget ZoenShop na Webu Obchodn\u00edka. Zam\u011bstnanec obchodu Obchodn\u00edka bude p\u0159i ve\u0161ker\u00e9 komunikaci se Spot\u0159ebiteli profesion\u00e1ln\u00ed a zdvo\u0159il\u00fd a poskytne jim spr\u00e1vn\u00e9, p\u0159esn\u00e9, \u00fapln\u00e9 a aktu\u00e1ln\u00ed informace t\u00fdkaj\u00edc\u00ed se Produkt\u016f.<\/span><\/h2>

2.2          <\/span><\/span>Spot\u0159ebitel\u00e9 mohou zapnout kameru p\u0159ed zah\u00e1jen\u00edm i b\u011bhem Hovoru. Pokud Spot\u0159ebitel zapne kameru, a\u0165 ji\u017e p\u0159ed zah\u00e1jen\u00edm nebo b\u011bhem Hovoru, pracovn\u00edk obchodu Obchodn\u00edka upozorn\u00ed Spot\u0159ebitele na mo\u017enost vypnut\u00ed kamery. Zam\u011bstnanci obchodu Obchodn\u00edka vlo\u017e\u00ed Produkty vybran\u00e9 Spot\u0159ebitelem do ko\u0161\u00edku Spot\u0159ebitele z Katalogu produkt\u016f nebo ru\u010dn\u011b nahraj\u00ed Produkty do ko\u0161\u00edku Spot\u0159ebitele.  <\/span><\/h2>

<\/a>2.3          <\/span><\/span>Obchodn\u00edk je povinen plnit ve\u0161ker\u00e9 oznamovac\u00ed a dal\u0161\u00ed povinnosti vypl\u00fdvaj\u00edc\u00ed z obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f vztahuj\u00edc\u00edch se na pr\u00e1vn\u00ed vztah mezi Poskytovatelem a Spot\u0159ebitelem, zejm\u00e9na spot\u0159ebitelsk\u00e9 legislativy zem\u011b:<\/span><\/h2>

2.3.1     <\/span><\/span>obchodn\u00edho p\u016fsoben\u00ed Obchodn\u00edka,<\/span><\/h3>

2.3.2     <\/span><\/span>obvykl\u00e9ho bydli\u0161t\u011b Spot\u0159ebitele a<\/span><\/h3>

2.3.3     <\/span><\/span>dod\u00e1n\u00ed Produkt\u016f.<\/span><\/h3>

2.4          <\/span><\/span>Obchodn\u00edk je povinen jasn\u011b specifikovat a poskytnout <\/span>Spot\u0159ebiteli <\/span>informace o v\u00fd\u0161i <\/span>Kupn\u00ed ceny<\/span>, jako\u017e i o v\u00fd\u0161i dan\u011b z p\u0159idan\u00e9 hodnoty a <\/span>n\u00e1klady na dopravu<\/span> samostatn\u011b.<\/span><\/h2>

2.5          <\/span><\/span>P\u0159ed dokon\u010den\u00edm Transakce je zam\u011bstnanec obchodu Obchodn\u00edka povinen vyzvat Spot\u0159ebitele, aby:<\/span><\/h2>

2.5.1               <\/span><\/span>potvrdil Produkty v ko\u0161\u00edku Spot\u0159ebitele;<\/span><\/h3>

2.5.2              <\/span><\/span>potvrdil p\u0159e\u010dten\u00ed a p\u0159ijet\u00ed Podm\u00ednek pou\u017eit\u00ed, VOP Obchodn\u00edka a Z\u00e1sad ochrany osobn\u00edch \u00fadaj\u016f za\u0161krtnut\u00edm potvrzovac\u00edch pol\u00ed\u010dek;<\/span><\/h3>

2.5.3              <\/span><\/span>v p\u0159\u00edpad\u011b Neregistrovan\u00e9ho spot\u0159ebitele vyplnil do otev\u0159en\u00e9ho vyskakovac\u00edho okna osobn\u00ed \u00fadaje a platebn\u00ed \u00fadaje;<\/span><\/span><\/h3>

2.5.4              <\/span><\/span>kliknul na tla\u010d\u00edtko objedn\u00e1vky \u201eKoupit\u201c.<\/span><\/h3>

2.6          <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed, \u017ee Poskytovatel neov\u011b\u0159uje ani nekontroluje \u017e\u00e1dn\u00e9 informace o Spot\u0159ebitel\u00edch.<\/span><\/h2>

<\/a>2.7          <\/span><\/span>Poskytovatel v souladu s opr\u00e1vn\u011bn\u00edm dle Smlouvy doru\u010d\u00ed <\/span>Spot\u0159ebiteli jm\u00e9nem Obchodn\u00edka <\/span>automaticky generovan\u00fd e-mail<\/span> potvrzuj\u00edc\u00ed Transakce, zejm\u00e9na Produkty zakoupen\u00e9 Spot\u0159ebitelem a kupn\u00ed cenu. Takov\u00fd e-mail bude obsahovat <\/span>n\u00e1sleduj\u00edc\u00ed informace t\u00fdkaj\u00edc\u00ed se Transakce<\/span>: ID transakce, datum Transakce, m\u011bnu a \u010d\u00e1stku.<\/span><\/h2>

2.8          <\/span><\/span>Obchodn\u00edk obdr\u017e\u00ed od Poskytovatele <\/span>automaticky generovan\u00e9 <\/span>vyrozum\u011bn\u00ed e-mailem ve stejn\u00e9 form\u011b a obsahu, jak je stanoveno v \u010d\u00e1sti 5.7 VOP.<\/span><\/h2>

2.9          <\/span><\/span>Poskytovatel zpracuje v souladu s opr\u00e1vn\u011bn\u00edm dle Smlouvy ve\u0161ker\u00e9 platby za Kupn\u00ed ceny proveden\u00e9 Spot\u0159ebiteli v souvislosti s pou\u017e\u00edv\u00e1n\u00edm Softwaru ZoenShop Obchodn\u00edkem. Poskytovatel zajist\u00ed zpracov\u00e1n\u00ed platby dle p\u0159edchoz\u00ed v\u011bty Zpracovatelem plateb.<\/span><\/h2>

2.10       <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed, \u017ee Poskytovatel nezaru\u010duje, \u017ee Obchodn\u00edk vstoup\u00ed do smluvn\u00edho vztahu se Spot\u0159ebiteli. Obchodn\u00edk je povinen v pln\u00e9m rozsahu dodr\u017eovat v\u0161echny smlouvy uzav\u0159en\u00e9 se Spot\u0159ebiteli.<\/span><\/h2>

I.3   <\/span><\/span> <\/span><\/h2>

<\/a>3               <\/span><\/span>ODM\u011aNA<\/span> A PLATEBN\u00cd PODM\u00cdNKY<\/span><\/h1>

<\/a>3.1           <\/span><\/span>Poskytovatel ode\u010dte za ka\u017edou Transakci Poplatek za slu\u017ebu ve v\u00fd\u0161i 8 % z Kupn\u00ed ceny za po\u010d\u00e1te\u010dn\u00ed m\u011bs\u00edc.<\/span><\/h2>

<\/a>3.2          <\/span><\/span>Poskytovatel provede M\u011bs\u00ed\u010dn\u00ed z\u00fa\u010dtov\u00e1n\u00ed nejpozd\u011bji do patn\u00e1cti <\/span>(15) <\/span>dn\u016f po kalend\u00e1\u0159n\u00edm m\u011bs\u00edci, za kter\u00fd se <\/span>M\u011bs\u00ed\u010dn\u00ed<\/span> z\u00fa\u010dtov\u00e1n\u00ed prov\u00e1d\u00ed.<\/span><\/h2>

<\/a>3.3          <\/span><\/span>Pokud celkov\u00fd objem <\/span>plateb Kupn\u00ed ceny p\u0159ijat\u00fdch na <\/span>Platebn\u00ed \u00fa\u010det ZoenShop za kalend\u00e1\u0159n\u00ed m\u011bs\u00edc<\/span>, za kter\u00fd se prov\u00e1d\u00ed m\u011bs\u00ed\u010dn\u00ed z\u00fa\u010dtov\u00e1n\u00ed<\/span>, nep\u0159ekro\u010d\u00ed<\/span> <\/span>\u010d\u00e1stku:<\/span><\/h2>

3.3.1               <\/span><\/span>10 000 \u20ac, plat\u00ed pro n\u00e1sleduj\u00edc\u00ed m\u011bs\u00edc Poplatky za slu\u017eby ve v\u00fd\u0161i 10 % z objemu p\u0159edm\u011btn\u00fdch Transakc\u00ed;<\/span><\/h3>

3.3.2              <\/span><\/span>30 000 \u20ac, plat\u00ed pro n\u00e1sleduj\u00edc\u00ed m\u011bs\u00edc Poplatky za slu\u017eby ve v\u00fd\u0161i 9 % z objemu p\u0159edm\u011btn\u00fdch Transakc\u00ed;<\/span><\/h3>

3.3.3              <\/span><\/span>50 000 \u20ac, plat\u00ed pro n\u00e1sleduj\u00edc\u00ed m\u011bs\u00edc Poplatky za slu\u017eby ve v\u00fd\u0161i 8 % z objemu p\u0159edm\u011btn\u00fdch Transakc\u00ed;<\/span><\/h3>

3.3.4              <\/span><\/span>100 000 \u20ac, plat\u00ed pro n\u00e1sleduj\u00edc\u00ed m\u011bs\u00edc Poplatky za slu\u017eby ve v\u00fd\u0161i 7 % z objemu p\u0159edm\u011btn\u00fdch Transakc\u00ed;<\/span><\/h3>

<\/a>3.3.5              <\/span><\/span>300 000 \u20ac, plat\u00ed pro n\u00e1sleduj\u00edc\u00ed m\u011bs\u00edc Poplatky za slu\u017eby ve v\u00fd\u0161i 6 % z objemu p\u0159edm\u011btn\u00fdch Transakc\u00ed.<\/span><\/h3>

3.3.6              <\/span><\/span>1 000 000\u20ac, plat\u00ed pro n\u00e1sleduj\u00edc\u00ed m\u011bs\u00edc Poplatky za slu\u017eby ve v\u00fd\u0161i 5 % z objemu p\u0159edm\u011btn\u00fdch Transakc\u00ed.<\/span><\/h3>

3.4          <\/span><\/span>Jak\u00e9koli n\u00e1roky souvisej\u00edc\u00ed s <\/span>M\u011bs\u00ed\u010dn\u00edm<\/span> z\u00fa\u010dtov\u00e1n\u00edm mus\u00ed b\u00fdt vzneseny p\u00edsemn\u011b s p\u0159ezkoumateln\u00fdm od\u016fvodn\u011bn\u00edm do jednoho (1) t\u00fddne ode dne <\/span>obdr\u017een\u00ed v\u00fdpisu <\/span>podle \u010d\u00e1sti 6.3. <\/span>Po uplynut\u00ed doby uveden\u00e9 v p\u0159edchoz\u00ed v\u011bt\u011b se poplatky za slu\u017eby placen\u00e9 podle<\/span> <\/span>M\u011bs\u00ed\u010dn\u00edho z\u00fa\u010dtov\u00e1n\u00ed<\/span> pova\u017euj\u00ed za spr\u00e1vn\u011b vypo\u010dten\u00e9.<\/span><\/h2>

3.5          <\/span><\/span>Poskytovatel vystav\u00ed faktury za Slu\u017eby ka\u017ed\u00fd kalend\u00e1\u0159n\u00ed m\u011bs\u00edc <\/span>do <\/span>patn\u00e1cti<\/span> (15) dn\u016f <\/span>po kalend\u00e1\u0159n\u00edm m\u011bs\u00edci, za kter\u00fd se <\/span>M\u011bs\u00ed\u010dn\u00ed<\/span> z\u00fa\u010dtov\u00e1n\u00ed prov\u00e1d\u00ed<\/span>. <\/span>Ka\u017ed\u00e1 faktura bude vystavena ve standardn\u00edm form\u00e1tu Poskytovatele.<\/span><\/h2>

3.6          <\/span><\/span>Poskytovatel vystav\u00ed faktury za Refund pen\u011bz nebo Chargeback a poplatky za Refund nebo Chargeback kalend\u00e1\u0159n\u00ed m\u011bs\u00edc <\/span>do <\/span>patn\u00e1cti<\/span> (15) dn\u016f <\/span>po kalend\u00e1\u0159n\u00edm m\u011bs\u00edci, za kter\u00fd se <\/span>M\u011bs\u00ed\u010dn\u00ed<\/span> z\u00fa\u010dtov\u00e1n\u00ed prov\u00e1d\u00ed<\/span>. <\/span>Ka\u017ed\u00e1 faktura bude vystavena ve standardn\u00edm form\u00e1tu Poskytovatele.  M\u011bs\u00ed\u010dn\u00ed z\u00fa\u010dtov\u00e1n\u00ed vypo\u010d\u00edt\u00e1 jako sou\u010det v\u0161ech zaplacen\u00fdch Refund a Chargeback  a vyk\u00e1zan\u00fdch Refund a Chargeback na Platebn\u00edm \u00fa\u010dtu ZoenShop za p\u0159\u00edslu\u0161n\u00fd m\u011bs\u00edc s p\u0159ipo\u010dten\u00edm \u010d\u00e1stky poplatku za Chargeback (ve v\u00fd\u0161i 20 Eur za ka\u017ed\u00fd Chargeback).<\/span><\/h2>

3.7          <\/span><\/span>Obchodn\u00edk uhrad\u00ed Poskytovateli v\u00fdsledek M\u011bs\u00ed\u010dn\u00edho z\u00fa\u010dtov\u00e1n\u00ed proveden\u00e9ho dle bodu 6.6. VOP.<\/span><\/h2>

3.8          <\/span><\/span>Detail Transakc\u00ed, Skute\u010dn\u00fd z\u016fstatek Platebn\u00edho \u00fa\u010dtu ZoenShopu a Denn\u00ed z\u00fa\u010dtov\u00e1n\u00ed jsou k dispozici na Obchodn\u00edm port\u00e1lu na Webu ZoenShopu.<\/span><\/h2>

<\/a>3.9          <\/span><\/span>Denn\u00ed z\u00fa\u010dtov\u00e1n\u00ed se po\u010d\u00edt\u00e1 jako sou\u010det <\/span>plateb Kupn\u00ed ceny p\u0159ijat\u00fdch <\/span>na Platebn\u00ed \u00fa\u010det ZoenShop za \u00da\u010detn\u00ed<\/span> <\/span>den (viz v \u010d\u00e1sti 6.8 VOP) po ode\u010dten\u00ed Poplatku za slu\u017eby podle \u010d\u00e1sti 6.3 VOP.<\/span><\/h2>

<\/a>3.10       <\/span><\/span>Poskytovatel uhrad\u00ed Obchodn\u00edkovi v\u00fdsledek Denn\u00edho z\u00fa\u010dtov\u00e1n\u00ed proveden\u00e9ho podle \u010d\u00e1sti 6.9 VOP. Poskytovatel provede \u00fahradu dle p\u0159edchoz\u00ed v\u011bty <\/span>na Platebn\u00ed \u00fa\u010det Obchodn\u00edka po <\/span>sedm\u00e9m <\/span>(7) <\/span>\u00fa\u010detn\u00edm<\/span> <\/span>dnu<\/span> od data proveden\u00ed Denn\u00edho z\u00fa\u010dtov\u00e1n\u00ed.<\/span><\/h2>

3.11        <\/span><\/span>Jak\u00e9koli reklamace souvisej\u00edc\u00ed s Denn\u00edm z\u00fa\u010dtov\u00e1n\u00edm a \u010d\u00e1stkou platby na jeho z\u00e1klad\u011b proveden\u00e9 budou vzneseny p\u00edsemn\u011b s p\u0159ezkoumateln\u00fdm zd\u016fvodn\u011bn\u00edm do t\u0159\u00ed (3) dn\u016f ode dne <\/span>obdr\u017een\u00ed ozn\u00e1men\u00ed <\/span>podle \u010d\u00e1sti 6.10 VOP. <\/span>Po uplynut\u00ed doby uveden\u00e9 v p\u0159edchoz\u00ed v\u011bt\u011b se Poplatky za slu\u017eby placen\u00e9 podle<\/span> <\/span>Denn\u00edho z\u00fa\u010dtov\u00e1n\u00ed<\/span> pova\u017euj\u00ed za spr\u00e1vn\u011b vypo\u010dten\u00e9.<\/span><\/h2>

3.12       <\/span><\/span>Obchodn\u00edk nem\u00e1 n\u00e1rok na jinou platbu ne\u017e na platby dle \u010d\u00e1st\u00ed 6.9 a 6.11 VOP. Obchodn\u00edk nem\u00e1 n\u00e1rok zejm\u00e9na na jakoukoli platbu nebo vr\u00e1cen\u00ed Poplatku za slu\u017ebu v p\u0159\u00edpad\u011b vr\u00e1cen\u00ed prodan\u00e9ho Produktu Obchodn\u00edkovi.<\/span><\/h2>

3.13       <\/span><\/span>Slu\u017eby zpracov\u00e1n\u00ed plateb pro Obchodn\u00edka na ZoenShop poskytuje spole\u010dnost Stripe a podl\u00e9haj\u00ed Smlouv\u011b o p\u0159ipojen\u00e9m \u00fa\u010dtu Stripe Connected<\/a>, kter\u00e1 zahrnuje Obchodn\u00ed podm\u00ednky poskytov\u00e1n\u00ed slu\u017eeb Stripe<\/a> (souhrnn\u011b ozna\u010dovan\u00e9 d\u00e1le jako \u201eSmlouva o poskytov\u00e1n\u00ed slu\u017eeb Stripe\u201c). Souhlasem s touto smlouvou nebo pokra\u010dov\u00e1n\u00edm v \u010dinnosti obchodn\u00edka na port\u00e1lu ZoenShop souhlas\u00edte s t\u00edm, \u017ee budete v\u00e1z\u00e1ni smlouvou o slu\u017eb\u00e1ch Stripe, kterou m\u016f\u017ee spole\u010dnost Stripe \u010das od \u010dasu upravit. Podm\u00ednkou toho, \u017ee ZoenShop umo\u017e\u0148uje slu\u017eby zpracov\u00e1n\u00ed plateb prost\u0159ednictv\u00edm slu\u017eby Stripe, souhlas\u00edte s t\u00edm, \u017ee spole\u010dnosti ZoenShop poskytnete p\u0159esn\u00e9 a \u00fapln\u00e9 informace o v\u00e1s a va\u0161\u00ed firm\u011b, a oprav\u0148ujete ZoenShop ke sd\u00edlen\u00ed t\u011bchto informac\u00ed a informac\u00ed o transakc\u00edch souvisej\u00edc\u00edch s va\u0161\u00edm pou\u017e\u00edv\u00e1n\u00edm slu\u017eeb zpracov\u00e1n\u00ed plateb poskytovan\u00fdch Stripe.<\/span><\/h2>

 <\/span><\/p>

<\/a>4               <\/span><\/span>POVINNOSTI<\/span><\/h1>

4.1           <\/span><\/span>Obchodn\u00edk je povinen dodr\u017eovat Smlouvu, VOP, Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f, jako\u017e i v\u0161echny platn\u00e9 obecn\u011b z\u00e1vazn\u00e9 pr\u00e1vn\u00ed p\u0159edpisy, a d\u00e1le dodr\u017eovat pravidla slu\u0161n\u00e9ho chov\u00e1n\u00ed. Obchodn\u00edk je d\u00e1le povinen nezneu\u017e\u00edvat Slu\u017eby a p\u0159i pou\u017e\u00edv\u00e1n\u00ed Softwaru ZoenShop a b\u011bhem Hovor\u016f v\u017edy jednat v souladu s dobr\u00fdmi mravy.<\/span><\/h2>

4.2          <\/span><\/span>Obchodn\u00edk je povinen dodr\u017eovat vysok\u00e9 standardy v audio a video komunikaci se Spot\u0159ebiteli b\u011bhem Hovoru a dodr\u017eovat v\u0161echna pravidla povolen\u00e9ho pou\u017e\u00edv\u00e1n\u00ed stanoven\u00e1 v \u010d\u00e1sti 4 VOP.<\/span><\/h2>

<\/a>4.3          <\/span><\/span>Obchodn\u00edk je povinen zajistit, aby VOP Obchodn\u00edka byly v souladu se v\u0161emi obecn\u011b z\u00e1vazn\u00fdmi p\u0159edpisy zem\u011b na \u00dazem\u00ed, kde Obchodn\u00edk provozuje svou \u010dinnost v oblasti prodeje Produkt\u016f, jako\u017e i v\u0161ech zem\u00ed uveden\u00fdch v seznamu podle \u010d\u00e1sti 5.3 VOP. Obchodn\u00edk je povinen zajistit, aby VOP Obchodn\u00edka byly dostupn\u00e9 a snadno p\u0159\u00edstupn\u00e9 Spot\u0159ebitel\u016fm na Webu Obchodn\u00edka.<\/span><\/h2>

4.4          <\/span><\/span>Obchodn\u00edk je povinen kdykoli a na \u017e\u00e1dost Poskytovatele prok\u00e1zat dodr\u017eov\u00e1n\u00ed Smlouvy, VOP, Z\u00e1sad ochrany osobn\u00edch \u00fadaj\u016f, jako\u017e i v\u0161ech p\u0159\u00edslu\u0161n\u00fdch obecn\u011b z\u00e1vazn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f a dobr\u00fdch mrav\u016f, v\u010detn\u011b dodr\u017eov\u00e1n\u00ed povinnost\u00ed stanoven\u00fdch v \u010d\u00e1sti 7.3 VOP.<\/span><\/h2>

4.5          <\/span><\/span>Aby se p\u0159ede\u0161lo jak\u00fdmkoli pochybnostem, ve vztahu k Produkt\u016fm prod\u00e1van\u00fdm Spot\u0159ebitel\u016fm je povinnost\u00ed a povinnost\u00ed Obchodn\u00edka spr\u00e1vn\u011b a v\u010das uhradit nebo ulo\u017eit v\u0161echny dan\u011b, cla, z\u00e1konn\u00e9 poplatky a jak\u00e9koli dal\u0161\u00ed poplatky souvisej\u00edc\u00ed s prodejem a dod\u00e1n\u00edm Produkt\u016f Spot\u0159ebitel\u016fm p\u0159\u00edslu\u0161n\u00e9mu vl\u00e1dn\u00edmu org\u00e1nu.<\/span><\/h2>

4.6          <\/span><\/span>Obchodn\u00edk je povinen bez zbyte\u010dn\u00e9ho odkladu ozn\u00e1mit Poskytovateli jak\u00e9koli chyby t\u00fdkaj\u00edc\u00ed se Softwaru ZoenShop s ohledem na jeho fungov\u00e1n\u00ed.<\/span><\/h2>

4.7          <\/span><\/span>Poskytovatel poskytne Obchodn\u00edkovi podporu prost\u0159ednictv\u00edm Kontaktn\u00edho formul\u00e1\u0159e nebo telefonu, zejm\u00e9na v p\u0159\u00edpad\u011b po\u017eadavku na pomoc p\u0159i \u0159e\u0161en\u00ed technick\u00fdch probl\u00e9m\u016f p\u0159i pou\u017e\u00edv\u00e1n\u00ed Softwaru ZoenShop. Podpora bude Obchodn\u00edkovi k dispozici b\u011bhem pracovn\u00ed doby a na telefonn\u00edm \u010d\u00edsle uveden\u00e9m na Webu ZoenShop.<\/span><\/h2>

 <\/span><\/p>

<\/a>5               <\/span><\/span>PROHL\u00c1\u0160EN\u00cd A Z\u00c1RUKY<\/span><\/h1>

5.1           <\/span><\/span>Obchodn\u00edk prohla\u0161uje a zaru\u010duje poskytovateli, \u017ee:<\/span><\/h2>

5.1.1      <\/span><\/span>jde o subjekt, kter\u00fd byl \u0159\u00e1dn\u011b zalo\u017een a je platn\u011b existuj\u00edc\u00ed a v dobr\u00e9m stavu podle pr\u00e1va v soudn\u00ed p\u016fsobnosti, kde byl zalo\u017een;<\/span><\/h3>

5.1.2     <\/span><\/span>m\u00e1 ve\u0161kerou pot\u0159ebnou pravomoc a opr\u00e1vn\u011bn\u00ed plnit a dodr\u017eovat sv\u00e9 z\u00e1vazky podle Smlouvy a\/nebo VOP v souladu s jejich p\u0159\u00edslu\u0161n\u00fdmi podm\u00ednkami;<\/span><\/h3>

5.1.3     <\/span><\/span>zajist\u00ed uzav\u0159en\u00ed a pln\u011bn\u00ed Smlouvy a\/nebo VOP<\/span><\/h3>

(a)         <\/span><\/span>je \u0159\u00e1dn\u011b pov\u011b\u0159en p\u0159\u00edslu\u0161n\u00fdmi \u00fa\u0159edn\u00edky,<\/span><\/p>

(b)         <\/span><\/span>nebude v rozporu s \u017e\u00e1dnou jinou dohodou, j\u00ed\u017e je smluvn\u00ed stranou nebo kterou je v\u00e1z\u00e1n, nebude m\u00edt za n\u00e1sledek jej\u00ed poru\u0161en\u00ed nebo nebude p\u0159edstavovat poru\u0161en\u00ed, a nebude p\u0159edstavovat ud\u00e1lost, kter\u00e1 by s v\u00fdpov\u011bdn\u00ed lh\u016ftou a\/nebo uplynut\u00edm \u010dasu mohla p\u0159edstavovat takov\u00e9 nepln\u011bn\u00ed a<\/span><\/p>

(c)         <\/span><\/span>nebude m\u00edt za n\u00e1sledek poru\u0161en\u00ed nebo konflikt s jak\u00fdmkoli platn\u00fdm z\u00e1konem a<\/span><\/p>

(d)        <\/span><\/span>neprob\u00edh\u00e1 nebo podle v\u011bdom\u00ed Poskytovatele nehroz\u00ed \u017e\u00e1dn\u00e9 \u0159\u00edzen\u00ed, kter\u00e9 by zpochyb\u0148ovalo nebo by mohlo m\u00edt podstatn\u00fd nep\u0159\u00edzniv\u00fd vliv na Smlouvu;<\/span><\/p>

5.1.4     <\/span><\/span>vlastn\u00ed nebo m\u00e1 v\u0161echna nezbytn\u00e1 vlastnick\u00e1 pr\u00e1va, aktivn\u00ed a platn\u00e9 licence, souhlasy, povolen\u00ed, z\u00e1jmy a opr\u00e1vn\u011bn\u00ed zapojit se do v\u0161ech \u010dinnost\u00ed zam\u00fd\u0161len\u00fdch v souvislosti se Smlouvou a\/nebo VOP;<\/span><\/h3>

<\/a>5.2          <\/span><\/span>Poskytovatel neposkytuje \u017e\u00e1dn\u00e1 prohl\u00e1\u0161en\u00ed a z\u00e1ruky s ohledem na Slu\u017eby poskytovan\u00e9 Obchodn\u00edkovi, v\u010detn\u011b pou\u017e\u00edv\u00e1n\u00ed Softwaru ZoenShop.<\/span><\/h2>

 <\/span><\/p>

<\/a>6               <\/span><\/span>OMEZEN\u00cd ODPOV\u011aDNOSTI<\/span><\/h1>

6.1           <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed, \u017ee Poskytovatel nen\u00ed smluvn\u00ed stranou vztahu uzav\u0159en\u00e9ho prost\u0159ednictv\u00edm Hovoru mezi Obchodn\u00edkem a jeho <\/span>Spot\u0159ebiteli<\/span>.<\/span><\/h2>

<\/a>6.2          <\/span><\/span>Poskytovatel nenese odpov\u011bdnost za p\u0159\u00edmou \u010di nep\u0159\u00edmou ztr\u00e1tu nebo \u0161kodu jak\u00e9hokoli druhu, kter\u00e1 by mohla Obchodn\u00edkovi vzniknout v souvislosti s pou\u017e\u00edv\u00e1n\u00edm Softwaru ZoenShop. <\/span>Jak\u00e1koli odpov\u011bdnost Poskytovatele v souvislosti s poskytov\u00e1n\u00edm Slu\u017eeb je vylou\u010dena. Poskytovatel zejm\u00e9na neodpov\u00edd\u00e1 <\/span>za n\u00e1sleduj\u00edc\u00ed:<\/span><\/h2>

6.2.1               <\/span><\/span>jak\u00e9koli interakce, zejm\u00e9na pr\u00e1vn\u00ed a faktick\u00e9 \u00fakony souvisej\u00edc\u00ed s prodejem Produkt\u016f mezi Obchodn\u00edkem a Spot\u0159ebitelem;<\/span><\/h3>

6.2.2              <\/span><\/span>jak\u00e9koli probl\u00e9my se slu\u017ebami, probl\u00e9my s p\u0159ipojen\u00edm, probl\u00e9my s platbami nebo probl\u00e9my vznikl\u00e9 mezi Spot\u0159ebitelem a Obchodn\u00edkem;<\/span><\/h3>

6.2.3              <\/span><\/span>jak\u00e9koliv \u0161kody nebo ztr\u00e1ty v p\u0159\u00edpad\u011b nekoup\u011b ze strany Spot\u0159ebitele z d\u016fvodu p\u0159eru\u0161en\u00ed, ukon\u010den\u00ed videokomunikace prost\u0159ednictv\u00edm Softwaru ZoenShop nebo \u0161patn\u00e9 kvality videokomunikace \u010di jin\u00e9 z\u00e1vady na stran\u011b Softwaru ZoenShop;<\/span><\/h3>

6.2.4              <\/span><\/span>kvalita Produktu a jeho dod\u00e1n\u00ed a jak\u00e9koli poru\u0161en\u00ed jak\u00e9koli povinnosti Obchodn\u00edka nebo jeho Spot\u0159ebitel\u016f;<\/span><\/h3>

6.2.5              <\/span><\/span>\u00faplnost, p\u0159esnost a\/nebo aktu\u00e1lnost informac\u00ed a \u00fadaj\u016f v Softwaru ZoenShop;<\/span><\/h3>

6.2.6              <\/span><\/span>zneu\u017eit\u00ed \u00da\u010dtu obchodn\u00edka;<\/span><\/h3>

6.2.7              <\/span><\/span>jak\u00e9koli \u0161kody vznikl\u00e9 v souvislosti se zablokov\u00e1n\u00edm, pozastaven\u00edm, omezen\u00edm, deaktivac\u00ed nebo zru\u0161en\u00edm \u00da\u010dtu obchodn\u00edka;<\/span><\/h3>

6.2.8              <\/span><\/span>jeho neschopnost poskytnout Software ZoenShop v rozsahu, v jak\u00e9m je takov\u00e9 selh\u00e1n\u00ed zp\u016fsobeno n\u00e1sleduj\u00edc\u00edmi faktory:<\/span><\/h3>

(i)            <\/span><\/span>software, hardware nebo s\u00ed\u0165ov\u00e1 infrastruktura t\u0159et\u00edch stran mimo Software ZoenShop;<\/span><\/h4>

(ii)          <\/span><\/span>v\u00fdpadek extern\u00edho internetu mimo odpov\u011bdnost Poskytovatele;<\/span><\/h4>

(iii)        <\/span><\/span>v\u00fdpadek elektrick\u00e9ho nap\u00e1jen\u00ed nebo p\u0159eru\u0161en\u00ed p\u0159\u00edstupu k Internetu; nebo<\/span><\/h4>

(iv)        <\/span><\/span>kybernetick\u00e9 \u00fatoky (tj. hackov\u00e1n\u00ed, \u0161kodliv\u00e9 zav\u00e1d\u011bn\u00ed vir\u016f a deaktivace za\u0159\u00edzen\u00ed) zp\u016fsoben\u00e9 t\u0159et\u00edmi stranami.<\/span><\/h4>

6.3          <\/span><\/span>V rozsahu, v jak\u00e9m bude jak\u00e1koliv p\u0159\u00ed\u010dina shled\u00e1na \u017ealovatelnou v\u016f\u010di Poskytovateli, bude odpov\u011bdnost Poskytovatele za ni omezena maxim\u00e1ln\u00ed \u010d\u00e1stkou 1 000 \u20ac.<\/span><\/h2>

6.4          <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed a souhlas\u00ed s t\u00edm, \u017ee od\u0161kodn\u00ed, bude br\u00e1nit a ochr\u00e1n\u00ed Poskytovatele p\u0159ed v\u0161emi p\u0159\u00edm\u00fdmi a nep\u0159\u00edm\u00fdmi ztr\u00e1tami, n\u00e1roky, \u0161kodami, n\u00e1klady (v\u010detn\u011b pr\u00e1vn\u00edch n\u00e1klad\u016f) a v\u00fddaji bez jak\u00e9hokoli omezen\u00ed vznikl\u00fdmi v d\u016fsledku poru\u0161en\u00ed jak\u00e9hokoli prohl\u00e1\u0161en\u00ed, z\u00e1ruk, ujedn\u00e1n\u00ed, uji\u0161t\u011bn\u00ed a\/nebo povinnosti Obchodn\u00edka uveden\u00fdch ve Smlouv\u011b a\/nebo VOP.<\/span><\/h2>

6.5          <\/span><\/span>Obchodn\u00edk je povinen Poskytovateli poskytnout plnou kompenzaci, je-li Poskytovatel povinen na z\u00e1klad\u011b jak\u00e9hokoli rozhodnut\u00ed nebo jin\u00e9ho \u00fakonu jak\u00e9hokoli org\u00e1nu ve\u0159ejn\u00e9 moci v\u016f\u010di Spot\u0159ebiteli nebo jak\u00e9koli t\u0159et\u00ed osob\u011b v souvislosti s u\u017e\u00edv\u00e1n\u00edm Slu\u017eeb Obchodn\u00edkem, v\u010detn\u011b u\u017e\u00edv\u00e1n\u00ed Softwaru ZoenShop, poskytnout jak\u00e9koli pln\u011bn\u00ed.<\/span><\/h2>

I.4                    <\/span><\/span> <\/span><\/h2>

7                <\/span><\/span>OMEZEN\u00cd ODPOV\u011aDNOSTI V\u016e\u010cI SPOT\u0158EBITEL\u016eM A N\u00c1ROK\u016eM T\u0158ET\u00cdCH STRAN <\/span><\/h1>

 <\/span><\/p>

7.1           <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed, \u017ee jako \u201eprod\u00e1vaj\u00edc\u00ed\u201c ve smyslu platn\u00e9ho spot\u0159ebitelsk\u00e9ho pr\u00e1va m\u00e1 povinnost plnit ve\u0161ker\u00e9 povinnosti a z\u00e1vazky vypl\u00fdvaj\u00edc\u00ed z platn\u00fdch spot\u0159ebitelsk\u00fdch z\u00e1kon\u016f, p\u0159i\u010dem\u017e tyto povinnosti a z\u00e1vazky v \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b nep\u0159ech\u00e1zej\u00ed na Poskytovatele podle t\u00e9to smlouvy.<\/span><\/h2>

7.2          <\/span><\/span>Poskytovatel nenese odpov\u011bdnost za p\u0159\u00edmou \u010di nep\u0159\u00edmou ztr\u00e1tu nebo \u0161kodu jak\u00e9hokoli druhu, kter\u00e1 by mohla Spot\u0159ebiteli (Spot\u0159ebitel\u016fm) vzniknout v souvislosti s pou\u017e\u00edv\u00e1n\u00edm Softwaru ZoenShop na z\u00e1klad\u011b poskytov\u00e1n\u00ed Slu\u017eeb nebo v souvislosti s n\u00edm.<\/span><\/h2>

7.3          <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed a souhlas\u00ed s t\u00edm, \u017ee od\u0161kodn\u00ed, bude br\u00e1nit a ochr\u00e1n\u00ed Poskytovatele p\u0159ed v\u0161emi p\u0159\u00edm\u00fdmi a nep\u0159\u00edm\u00fdmi ztr\u00e1tami, n\u00e1roky, \u0161kodami, n\u00e1klady (v\u010detn\u011b pr\u00e1vn\u00edch n\u00e1klad\u016f) a v\u00fddaji bez jak\u00e9hokoli omezen\u00ed vznikl\u00fdmi v d\u016fsledku n\u00e1rok\u016f ze strany Spot\u0159ebitel\u016f.<\/span><\/h2>

7.4          <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed a souhlas\u00ed s t\u00edm, \u017ee od\u0161kodn\u00ed, bude br\u00e1nit a ochr\u00e1n\u00ed Poskytovatele p\u0159ed v\u0161emi p\u0159\u00edm\u00fdmi i nep\u0159\u00edm\u00fdmi ztr\u00e1tami, n\u00e1roky, \u0161kodami, n\u00e1klady (v\u010detn\u011b pr\u00e1vn\u00edch n\u00e1klad\u016f) a v\u00fddaji bez jak\u00e9hokoli omezen\u00ed vznikl\u00fdmi v d\u016fsledku n\u00e1rok\u016f v jak\u00e9koli form\u011b (nap\u0159. pokuty, pen\u00e1le) od \u00fa\u0159ad\u016f v d\u016fsledku toho, \u017ee Obchodn\u00edk nedodr\u017eel platnou spot\u0159ebitelskou legislativu.<\/span><\/h2>

7.5          <\/span><\/span>V p\u0159\u00edpad\u011b reklamace uplatn\u011bn\u00e9 Spot\u0159ebitelem se Obchodn\u00edk zavazuje poskytnout Poskytovateli neprodlen\u011b a pravdiv\u011b ve\u0161ker\u00e9 informace pot\u0159ebn\u00e9 k pro\u0161et\u0159en\u00ed reklamace a vypracov\u00e1n\u00ed obhajoby ihned pot\u00e9, co bude Poskytovatelem vyrozum\u011bn.<\/span><\/h2>

7.6          <\/span><\/span>V p\u0159\u00edpad\u011b n\u00e1roku nebo \u017ealoby podan\u00e9 t\u0159et\u00ed stranou (v\u010detn\u011b Spot\u0159ebitel\u016f), a\u0165 u\u017e soukromou osobou, korporac\u00ed, vl\u00e1dn\u00edm subjektem nebo jak\u00fdmkoli ve\u0159ejnopr\u00e1vn\u00edm subjektem nebo organizac\u00ed (a to a\u0165 u\u017e jde o soudn\u00ed, mimosoudn\u00ed nebo spr\u00e1vn\u00ed \u0159\u00edzen\u00ed), v souvislosti se z\u00e1le\u017eitostmi, kter\u00e9 by v p\u0159\u00edpad\u011b \u00fasp\u011bchu n\u00e1roku nebo \u017ealoby mohly v\u00e9st ke vzniku n\u00e1roku (tento n\u00e1rok nebo \u017ealoba t\u0159et\u00ed strany se ozna\u010duje jako \u201eTPC<\/b>\u201c), se pou\u017eije n\u00e1sleduj\u00edc\u00ed postup:<\/span><\/h2>

7.6.1               <\/span><\/span>Poskytovatel dot\u010den\u00fd TPC ode dne, kdy se dozv\u00ed o TPC, kter\u00fd by mohl v\u00e9st k reklamaci, a pokud mo\u017eno b\u011bhem prvn\u00ed t\u0159etiny lh\u016fty stanoven\u00e9 z\u00e1konem pro reakci na TPC (pokud existuje), poskytne ozn\u00e1men\u00ed Obchodn\u00edka o povaze TPC a, je-li to mo\u017en\u00e9, o p\u0159\u00edslu\u0161n\u00e9 v\u00fd\u0161i TPC, a p\u0159edlo\u017e\u00ed jej se v\u0161emi relevantn\u00edmi dokumenty (\u201eOzn\u00e1men\u00ed o TPC<\/b>\u201c).<\/span><\/h3>

7.6.2              <\/span><\/span>Do 10 dn\u016f od obdr\u017een\u00ed Ozn\u00e1men\u00ed o TPC, nebo pokud je lh\u016fta pro reakci stanovena z\u00e1konem, do druh\u00e9 t\u0159etiny t\u00e9to z\u00e1konn\u00e9 lh\u016fty pro reakci na TPC, za\u0161le Obchodn\u00edk Poskytovateli ozn\u00e1men\u00ed (i), \u017ee odm\u00edt\u00e1, \u017ee TPC by mohl v\u00e9st k n\u00e1roku, nebo (ii) \u017ee souhlas\u00ed s t\u00edm, \u017ee TPC by mohl v\u00e9st k n\u00e1roku. Pokud Obchodn\u00edk neza\u0161le Poskytovateli ozn\u00e1men\u00ed podle podm\u00ednek v p\u0159edchoz\u00edm odstavci nebo jeho reakce bude jin\u00e1, ne\u017e jak je uvedeno v p\u0159edchoz\u00edm odstavci, m\u00e1 se za to, \u017ee Obchodn\u00edk p\u0159ijal svou odpov\u011bdnost za TPC v pln\u00e9m rozsahu.<\/span><\/h3>

7.6.3              <\/span><\/span>Pokud Obchodn\u00edk odm\u00edtne, \u017ee by TPC mohl v\u00e9st k n\u00e1roku, bude Poskytovatel opr\u00e1vn\u011bn p\u0159edlo\u017eit obranu proti TPC, zp\u016fsobem, jak\u00fd pova\u017euje za nejvhodn\u011bj\u0161\u00ed, a Obchodn\u00edk nebude m\u00edt pr\u00e1vo v tomto ohledu br\u00e1nit jedn\u00e1n\u00ed Poskytovatele. Pokud si to Obchodn\u00edk v\u00fdslovn\u011b vy\u017e\u00e1d\u00e1, bude m\u00edt pr\u00e1vo b\u00fdt pravideln\u011b informov\u00e1n o pr\u016fb\u011bhu TPC.<\/span><\/h3>

7.6.4              <\/span><\/span>Pokud Obchodn\u00edk souhlas\u00ed s t\u00edm, \u017ee TPC m\u016f\u017ee vzn\u00e9st n\u00e1rok, mus\u00ed ve sv\u00e9 reakci v\u00fdslovn\u011b uv\u00e9st (i) rozhodnut\u00ed Obchodn\u00edka p\u0159ijmout TPC a p\u0159evz\u00edt plnou odpov\u011bdnost za n\u00e1rok, nebo (ii) zda Obchodn\u00edk p\u0159eb\u00edr\u00e1 sv\u00e9 pr\u00e1vo na obranu proti TPC, a v takov\u00e9m p\u0159\u00edpad\u011b Obchodn\u00edk automaticky p\u0159evezme plnou odpov\u011bdnost za reklamaci, v\u010detn\u011b v\u0161ech n\u00e1klad\u016f spojen\u00fdch s jeho obhajobou v soudn\u00edm \u010di mimosoudn\u00edm \u0159\u00edzen\u00ed, s plnou n\u00e1hradou za reklamaci v\u016f\u010di Poskytovateli. Za t\u00edmto \u00fa\u010delem a pouze v p\u0159\u00edpad\u011b, \u017ee Obchodn\u00edk p\u0159ipustil, \u017ee TPC m\u016f\u017ee vyvolat n\u00e1rok za podm\u00ednek uveden\u00fdch v\u00fd\u0161e, bude Obchodn\u00edk opr\u00e1vn\u011bn p\u0159edlo\u017eit obhajobu, kterou pova\u017euje za vhodnou, s n\u00e1sleduj\u00edc\u00edmi v\u00fdjimkami:<\/span><\/h3>

a)            <\/span><\/span>Jak\u00e9koli mimosoudn\u00ed vyrovn\u00e1n\u00ed t\u00fdkaj\u00edc\u00ed se TPC bude vy\u017eadovat p\u00edsemn\u00fd souhlas Poskytovatele.<\/span><\/p>

b)            <\/span><\/span>Poskytovatel bude opr\u00e1vn\u011bn kdykoli p\u0159evz\u00edt obranu, pokud by TPC podle jeho rozumn\u00e9ho n\u00e1zoru mohlo po\u0161kodit jeho obchodn\u00ed \u010dinnost nebo jeho obraz \u010di dobrou pov\u011bst. V tomto p\u0159\u00edpad\u011b mus\u00ed Poskytovatel p\u0159im\u011b\u0159en\u011b informovat Obchodn\u00edka o d\u016fvodech p\u0159evzet\u00ed obhajoby a p\u0159im\u011b\u0159en\u011b informovat Obchodn\u00edka o pr\u016fb\u011bhu reklamace, pokud o to Obchodn\u00edk v\u00fdslovn\u011b po\u017e\u00e1d\u00e1.<\/span><\/p>

7.6.5              <\/span><\/span>Poskytovatel a Obchodn\u00edk, a\u0165 u\u017e p\u0159\u00edmo nebo prost\u0159ednictv\u00edm jak\u00fdchkoli poradc\u016f nebo konzultant\u016f, kter\u00e9 mohou jmenovat, budou m\u00edt \u00fapln\u00fd p\u0159\u00edstup ke v\u0161em informac\u00edm a dokument\u016fm t\u00fdkaj\u00edc\u00edm se TPC a Obchodn\u00edk bude sv\u011bdomit\u011b dodr\u017eovat rady a pokyny Poskytovatele, pokud jde o obranu TPC.<\/span><\/h3>

7.6.6              <\/span><\/span>Pokud Obchodn\u00edk souhlas\u00ed s t\u00edm, \u017ee TPC by mohl v\u00e9st k reklamaci, uhrad\u00ed Obchodn\u00edk celou \u010d\u00e1stku reklamace nejm\u00e9n\u011b 10 dn\u016f p\u0159ed datem splatnosti a \u00fahrady t\u0159et\u00ed stran\u011b n\u00e1rokuj\u00edc\u00ed si platbu, v\u010detn\u011b ve\u0161ker\u00fdch plateb st\u00e1tn\u00edm org\u00e1n\u016fm, na z\u00e1klad\u011b pravomocn\u00e9ho rozhodnut\u00ed p\u0159\u00edslu\u0161n\u00e9ho soudu, spr\u00e1vn\u00edho nebo jin\u00e9ho pravomocn\u00e9ho org\u00e1nu, na z\u00e1klad\u011b kter\u00e9ho bude Poskytovatel povinen plnit.<\/span><\/h3>

                       <\/span><\/p>

8               <\/span><\/span>OCHRANA SOUKROM\u00cd<\/span><\/h1>

8.1          <\/span><\/span>\u00da\u010dely a prost\u0159edky zpracov\u00e1n\u00ed \u00dadaj\u016f spot\u0159ebitel\u016f jako spole\u010dn\u00ed spr\u00e1vci si strany spole\u010dn\u011b ur\u010d\u00ed ve smlouv\u011b uzav\u0159en\u00e9 mezi Poskytovatelem a Obchodn\u00edkem, kter\u00e1 tvo\u0159\u00ed ned\u00edlnou sou\u010d\u00e1st Smlouvy.<\/span><\/h2>

8.2          <\/span><\/span>Obchodn\u00edk a Poskytovatel berou na v\u011bdom\u00ed, \u017ee budou zpracov\u00e1vat Spot\u0159ebitelsk\u00e9 \u00fadaje Neregistrovan\u00fdch spot\u0159ebitel\u016f v minim\u00e1ln\u00ed mo\u017en\u00e9 m\u00ed\u0159e. Ve\u0161ker\u00e9 osobn\u00ed \u00fadaje Neregistrovan\u00fdch spot\u0159ebitel\u016f budou vymaz\u00e1ny ihned po odesl\u00e1n\u00ed ozn\u00e1men\u00ed dle 5.7 podm\u00ednek VOP.<\/span><\/h2>

<\/a>8.3          <\/span><\/span>Obchodn\u00edk p\u0159i pou\u017e\u00edv\u00e1n\u00ed Slu\u017eeb zajist\u00ed dodr\u017eov\u00e1n\u00ed v\u0161ech platn\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f na ochranu soukrom\u00ed a osobn\u00edch \u00fadaj\u016f. Poskytovatel zejm\u00e9na zajist\u00ed, aby:<\/span><\/h2>

8.3.1                       <\/span><\/span>zpracov\u00e1n\u00ed \u00fadaj\u016f ve vztahu k zam\u011bstnanc\u016fm Obchodn\u00edka b\u011bhem Hovoru se Spot\u0159ebiteli bylo v souladu s platnou legislativou na ochranu osobn\u00edch \u00fadaj\u016f;<\/span><\/h3>

8.3.2                       <\/span><\/span>b\u011bhem Hovoru nedoch\u00e1zelo ve vztahu ke t\u0159et\u00edm osob\u00e1m ke zpracov\u00e1n\u00ed dat (streamov\u00e1n\u00ed obli\u010deje v kamenn\u00e9 prodejn\u011b Obchodn\u00edka). V p\u0159\u00edpad\u011b, \u017ee by p\u0159esto mohlo doj\u00edt ke zpracov\u00e1n\u00ed \u00fadaj\u016f, mus\u00ed Obchodn\u00edk jako spr\u00e1vce p\u0159ijmout ve\u0161ker\u00e1 nezbytn\u00e1 opat\u0159en\u00ed v souladu se v\u0161emi p\u0159\u00edslu\u0161n\u00fdmi pr\u00e1vn\u00edmi p\u0159edpisy na ochranu \u00fadaj\u016f, aby zm\u00edrnil rozsah a dopad takov\u00e9ho mo\u017en\u00e9ho zpracov\u00e1n\u00ed \u00fadaj\u016f. Mezi takov\u00e1 opat\u0159en\u00ed by m\u011blo pat\u0159it zejm\u00e9na minimalizace prostoru, kter\u00fd m\u016f\u017ee kamera sledovat (ide\u00e1ln\u011b pouze prodava\u010d), za\u0161kolen\u00ed prodava\u010de k tomuto \u00fa\u010delu, jasn\u00e1 vizu\u00e1ln\u00ed identifikace prodava\u010d\u016f b\u011bhem Hovoru, p\u00edsemn\u00e9 ozn\u00e1men\u00ed na viditeln\u00e9m a dostupn\u00e9m m\u00edst\u011b. t\u0159et\u00edm stran\u00e1m, \u017ee mohou b\u00fdt b\u011bhem hovoru n\u00e1hodn\u011b zachyceny kamerou.<\/span><\/h3>

8.4          <\/span><\/span>Ve\u0161ker\u00e9 dotazy, p\u0159ipom\u00ednky \u010di st\u00ed\u017enosti t\u00fdkaj\u00edc\u00ed se z\u00e1sad ochrany osobn\u00edch \u00fadaj\u016f Poskytovatele sm\u011b\u0159ujte na Poskytovatele prost\u0159ednictv\u00edm Kontaktn\u00edho formul\u00e1\u0159e.<\/span><\/h2>

 <\/span><\/p>

9               <\/span><\/span>DU\u0160EVN\u00cd VLASTNICTV\u00cd<\/span><\/h1>

1.1           <\/span><\/span>Obchodn\u00edk t\u00edmto povoluje a ud\u011bluje Poskytovateli bezplatnou licenci k pou\u017eit\u00ed odkazu na Obchodn\u00edka (s logem Obchodn\u00edka, je-li to vhodn\u00e9) a hypertextov\u00e9ho odkazu na Web Obchodn\u00edka k propagaci Slu\u017eeb, zejm\u00e9na Softwaru ZoenShop a jeho pou\u017e\u00edv\u00e1n\u00ed, v marketingov\u00fdch materi\u00e1lech Poskytovatele a\/nebo na Webu ZoenShop.<\/span><\/h2>

1.2           <\/span><\/span>Obchodn\u00edk bere na v\u011bdom\u00ed, \u017ee v\u0161echna loga ZoenShop i grafick\u00e1 zn\u00e1zorn\u011bn\u00ed Webu ZoenShop jsou chr\u00e1n\u011bna jako ochrann\u00e1 zn\u00e1mka autorsk\u00fdm pr\u00e1vem a z\u00e1konem o ochrann\u00fdch zn\u00e1mk\u00e1ch, a d\u00e1le pr\u00e1vy du\u0161evn\u00edho vlastnictv\u00ed podle slovensk\u00fdch a zahrani\u010dn\u00edch z\u00e1kon\u016f a smluv. Poskytovatel je vlastn\u00edkem t\u00e9to ochrann\u00e9 zn\u00e1mky. Poskytovatel ud\u011bluje Obchodn\u00edkovi po dobu platnosti Smlouvy omezenou (\u00fazemn\u011b a \u010dasov\u011b), nev\u00fdhradn\u00ed licenci k u\u017e\u00edv\u00e1n\u00ed v\u0161ech log ZoenShop a grafick\u00fdch zn\u00e1zorn\u011bn\u00ed Webu ZoenShop pro \u00fa\u010dely pln\u011bn\u00ed Smlouvy.<\/span><\/h2>

 <\/span><\/p>

2               <\/span><\/span>KOMUNIKACE<\/span><\/h1>

<\/a>2.1           <\/span><\/span>Strany berou na v\u011bdom\u00ed a souhlas\u00ed s t\u00edm, \u017ee ve\u0161ker\u00e1 komunikace mezi Stranami dle Smlouvy a VOP bude doru\u010dov\u00e1na elektronickou po\u0161tou poskytnutou prost\u0159ednictv\u00edm E-mailu ZoenShop a E-mailu Obchodn\u00edka.<\/span><\/h2>

2.2          <\/span><\/span>Strany berou na v\u011bdom\u00ed a souhlas\u00ed s t\u00edm, \u017ee jak\u00e9koli sd\u011blen\u00ed dle Smlouvy a VOP<\/span><\/h2>

<\/a>2.2.1               <\/span><\/span>zaslan\u00e9 E-mailem ZoenShop adresovan\u00fdm na E-mail Obchodn\u00edka se pova\u017euje za doru\u010den\u00e9 okam\u017eikem p\u0159ijet\u00ed takov\u00e9ho sd\u011blen\u00ed na E-mail Obchodn\u00edka. Pokud se takov\u00e9 doru\u010den\u00ed z jak\u00e9hokoli d\u016fvodu nepoda\u0159\u00ed, pova\u017euje se sd\u011blen\u00ed za doru\u010den\u00e9 do deseti (10) dn\u016f od odesl\u00e1n\u00ed sd\u011blen\u00ed. Obchodn\u00edk je povinen zajistit, aby E-mail Obchodn\u00edka byl neust\u00e1le funk\u010dn\u00ed, a pravideln\u011b, minim\u00e1ln\u011b 1x t\u00fddn\u011b, kontrolovat p\u0159\u00edchoz\u00ed e-maily z E-mailu ZoenShop;<\/span><\/h3>

2.2.2              <\/span><\/span>zaslan\u00e9 E-mailem Obchodn\u00edka adresovan\u00fdm na E-mail ZoenShop se pova\u017euje za doru\u010den\u00e9 adres\u00e1tovi okam\u017eikem, kdy odes\u00edlatel obdr\u017e\u00ed potvrzen\u00ed od p\u0159\u00edjemce (nap\u0159. funkc\u00ed \u201epo\u017eadov\u00e1no potvrzen\u00ed o p\u0159ijet\u00ed<\/i>\u201c, pokud je k dispozici, zp\u011btn\u00fdm e-mailem nebo jin\u00fdm p\u00edsemn\u00fdm potvrzen\u00edm). Pokud takov\u00e9 potvrzen\u00ed nen\u00ed p\u0159ijato do deseti (10) dn\u016f od odesl\u00e1n\u00ed sd\u011blen\u00ed, m\u00e1 se za to, \u017ee sd\u011blen\u00ed bylo doru\u010deno adres\u00e1tovi jeden (1) den po uplynut\u00ed lh\u016fty uveden\u00e9 v t\u011bchto Podm\u00ednk\u00e1ch.<\/span><\/h3>

 <\/span><\/b><\/p>

3               <\/span><\/span>D\u016eV\u011aRN\u00c9 INFORMACE<\/span><\/h1>

<\/a>3.1           <\/span><\/span>Poskytovatel i Obchodn\u00edk berou na v\u011bdom\u00ed, \u017ee jim mohou b\u00fdt poskytov\u00e1ny, mohou p\u0159ij\u00edmat nebo jinak m\u00edt p\u0159\u00edstup k informac\u00edm nebo \u00fadaj\u016fm t\u00fdkaj\u00edc\u00edm se druh\u00e9 Strany, kter\u00e9 tato Strana pova\u017euje za d\u016fv\u011brn\u00e9. D\u016fv\u011brn\u00fdmi informacemi, jak je pou\u017e\u00edv\u00e1no ve Smlouv\u011b a VOP, se rozum\u00ed ve\u0161ker\u00e9 informace, v jak\u00e9koli form\u011b, poskytnut\u00e9 nebo zp\u0159\u00edstupn\u011bn\u00e9 p\u0159\u00edmo \u010di nep\u0159\u00edmo jednou Smluvn\u00ed stranou, nebo ke kter\u00fdm kter\u00e1koli ze Smluvn\u00edch stran z\u00edsk\u00e1 p\u0159\u00edstup v pr\u016fb\u011bhu nebo v souvislosti s pln\u011bn\u00edm Smlouvy a\/nebo VOP, a kter\u00e9 m\u011bl p\u0159\u00edjemce rozumn\u011b pova\u017eovat (kv\u016fli popisu \u010di jin\u00e9mu ozna\u010den\u00ed, okolnostem zp\u0159\u00edstupn\u011bn\u00ed nebo povaze informac\u00ed samotn\u00fdch) za d\u016fv\u011brn\u00e9 v\u016f\u010di sd\u011bluj\u00edc\u00ed Stran\u011b (d\u00e1le jen \u201eD\u016fv\u011brn\u00e9 informace<\/b>\u201c). <\/span><\/h2>

<\/a>3.2          <\/span><\/span>Podm\u00ednky Smlouvy i VOP jako celek se pova\u017euj\u00ed za d\u016fv\u011brn\u00e9 informace. D\u016fv\u011brn\u00e9 informace d\u00e1le zahrnuj\u00ed n\u00e1sleduj\u00edc\u00ed, i kdy\u017e t\u0159eba nejsou jako D\u016fv\u011brn\u00e9 informace ozna\u010deny:<\/span><\/h2>

3.2.1               <\/span><\/span>specifikace, dokumenty, korespondence, software, dokumentace, data a dal\u0161\u00ed materi\u00e1ly v souvislosti se Smlouvou a\/nebo VOP;<\/span><\/h3>

3.2.2              <\/span><\/span>ve\u0161ker\u00e9 informace t\u00fdkaj\u00edc\u00ed se operac\u00ed, z\u00e1le\u017eitost\u00ed a podnik\u00e1n\u00ed druh\u00e9 <\/span>Strany, finan\u010dn\u00edch z\u00e1le\u017eitost\u00ed druh\u00e9 Strany a vztah\u016f druh\u00e9 Strany s jej\u00edmi z\u00e1kazn\u00edky, zam\u011bstnanci, obchodn\u00edmi partnery;<\/span><\/h3>

3.2.3              <\/span><\/span>dal\u0161\u00ed informace nebo \u00fadaje ulo\u017een\u00e9 nebo sd\u011blen\u00e9 \u00fastn\u011b a z\u00edskan\u00e9, p\u0159ijat\u00e9, p\u0159enesen\u00e9, zpracovan\u00e9, ulo\u017een\u00e9, archivovan\u00e9 nebo udr\u017eovan\u00e9 kteroukoli ze Stran v souvislosti se Smlouvou a\/nebo VOP.<\/span><\/h3>

3.3          <\/span><\/span>D\u016fv\u011brn\u00e9 informace nezahrnuj\u00ed informace:<\/span><\/h2>

3.3.1               <\/span><\/span>ve ve\u0159ejn\u00e9m prostoru nebo kter\u00e9 n\u00e1sledn\u011b spadaj\u00ed do ve\u0159ejn\u00e9ho prostoru;<\/span><\/h3>

3.3.2              <\/span><\/span>o kter\u00fdch m\u016f\u017ee nezve\u0159ej\u0148uj\u00edc\u00ed Strana prok\u00e1zat, \u017ee j\u00ed byly zn\u00e1my ji\u017e p\u0159ed datem uzav\u0159en\u00ed Smlouvy;<\/span><\/h3>

3.3.3              <\/span><\/span>sd\u011blen\u00e9 nezve\u0159ej\u0148uj\u00edc\u00ed Stran\u011b v dobr\u00e9 v\u00ed\u0159e t\u0159et\u00ed stranou, kter\u00e1 k tomu m\u00e1 z\u00e1konn\u00e9 pr\u00e1vo.<\/span><\/h3>

<\/a>3.4          <\/span><\/span>Ka\u017ed\u00e1 ze Stran bere na v\u011bdom\u00ed a souhlas\u00ed s t\u00edm, \u017ee druh\u00e1 strana vlastn\u00ed ve\u0161ker\u00e1 pr\u00e1va, n\u00e1roky a pod\u00edly na D\u016fv\u011brn\u00fdch informac\u00edch takov\u00e9 Strany. Ka\u017ed\u00e1 ze Stran se d\u00e1le zavazuje, \u017ee bude (a) zachov\u00e1vat ml\u010denlivost o v\u0161ech D\u016fv\u011brn\u00fdch informac\u00edch, o kter\u00fdch se dozv\u00ed, (b) p\u0159ijme ve\u0161ker\u00e1 nezbytn\u00e1 opat\u0159en\u00ed, aby zabr\u00e1nila jak\u00e9mukoli prozrazen\u00ed D\u016fv\u011brn\u00fdch informac\u00ed kter\u00fdmkoli ze sv\u00fdch z\u00e1stupc\u016f, a (c) b\u011bhem doby platnosti smlouvy a tak dlouho, dokud se D\u016fv\u011brn\u00e9 informace nedostanou do ve\u0159ejn\u00e9ho prostoru jedn\u00e1n\u00edm nebo opomenut\u00edm sd\u011bluj\u00edc\u00ed strany, nezve\u0159ej\u0148ovat, nepublikovat ani \u0161\u00ed\u0159it \u017e\u00e1dnou \u010d\u00e1st takov\u00fdch D\u016fv\u011brn\u00fdch informac\u00ed \u017e\u00e1dn\u00fdm zp\u016fsobem , nebo je pou\u017e\u00edt bez p\u0159edchoz\u00edho p\u00edsemn\u00e9ho souhlasu <\/span>poskytuj\u00edc\u00ed Strany.<\/span><\/h2>

4               <\/span><\/span>SANKCE<\/span><\/h1>

<\/a>4.1           <\/span><\/span>Obchodn\u00edk je povinen zaplatit Poskytovateli smluvn\u00ed pokutu ve v\u00fd\u0161i 1 000 \u20ac za ka\u017ed\u00fd den poru\u0161en\u00ed kter\u00e9koli povinnosti Obchodn\u00edka stanoven\u00e9 Smlouvou a\/nebo VOP, zejm\u00e9na v p\u0159\u00edpad\u011b poru\u0161en\u00ed:<\/span><\/h2>

4.1.1               <\/span><\/span>povinnosti Obchodn\u00edka podle \u010d\u00e1sti 3.5 VOP;<\/span><\/h3>

4.1.2               <\/span><\/span>povinnosti Obchodn\u00edka podle \u010d\u00e1sti 3.8 VOP;<\/span><\/h3>

4.1.3               <\/span><\/span>jak\u00e9hokoli z pravidel povolen\u00e9ho u\u017e\u00edv\u00e1n\u00ed Softwaru ZoenShop podle \u010d\u00e1sti 4 VOP;<\/span><\/h3>

4.1.4               <\/span><\/span>jak\u00e9koliv povinnosti stanoven\u00e9 v \u010d\u00e1stech 5 nebo 7 VOP;<\/span><\/h3>

4.1.5               <\/span><\/span>jak\u00e9hokoli prohl\u00e1\u0161en\u00ed a z\u00e1ruky podle \u010d\u00e1sti 8 VOP;<\/span><\/h3>

4.1.6               <\/span><\/span>povinnosti zajistit soulad podle \u010d\u00e1sti 11.3 VOP;<\/span><\/h3>

4.1.7               <\/span><\/span>povinnosti Obchodn\u00edka podle \u010d\u00e1sti 13.2.1 VOP;<\/span><\/h3>

4.1.8              <\/span><\/span>jak\u00e9koliv povinnosti stanoven\u00e9 v \u010d\u00e1stech 14.1 nebo 14.4 VOP.<\/span><\/h3>

4.2          <\/span><\/span>Pr\u00e1vo Poskytovatele na n\u00e1hradu \u0161kody nen\u00ed nijak omezeno.<\/span><\/h2>

4.3          <\/span><\/span>Smluvn\u00ed pokuta dle \u010d\u00e1sti 14.1 VOP je splatn\u00e1 do patn\u00e1cti (15) dn\u016f ode dne doru\u010den\u00ed p\u00edsemn\u00e9 v\u00fdzvy Poskytovatele k jej\u00edmu uhrazen\u00ed.<\/span><\/h2>

I.5                    <\/span><\/span> <\/span><\/h2>

5               <\/span><\/span>UKON\u010cEN\u00cd<\/span><\/h1>

5.1           <\/span><\/span>Poskytovatel <\/span>m\u016f\u017ee Smlouvu kdykoli bez ud\u00e1n\u00ed d\u016fvodu vypov\u011bd\u011bt p\u00edsemnou v\u00fdpov\u011bd\u00ed s okam\u017eitou platnost\u00ed doru\u010denou druh\u00e9 Stran\u011b.<\/span><\/h2>

5.2          <\/span><\/span>Obchodn\u00edk m\u016f\u017ee Smlouvu kdykoli bez ud\u00e1n\u00ed d\u016fvodu ukon\u010dit p\u00edsemnou v\u00fdpov\u011bd\u00ed, p\u0159i\u010dem\u017e v\u00fdpov\u011b\u010f nabude \u00fa\u010dinnosti ke konci kalend\u00e1\u0159n\u00edho m\u011bs\u00edce n\u00e1sleduj\u00edc\u00edho po kalend\u00e1\u0159n\u00edm m\u011bs\u00edci, kdy takov\u00e9 ozn\u00e1men\u00ed poskytovatel obdr\u017eel<\/span>.<\/span><\/h2>

5.3          <\/span><\/span>Pr\u00e1va Stran, kter\u00e1 vznikla p\u0159ed ukon\u010den\u00edm Smlouvy, nebudou ukon\u010den\u00edm Smlouvy dot\u010dena.<\/span><\/h2>

 <\/span><\/p>

6               <\/span><\/span>Z\u00c1V\u011aRE\u010cN\u00c1 USTANOVEN\u00cd<\/span><\/h1>

6.1           <\/span><\/span>Obchodn\u00edk bez p\u0159edchoz\u00edho p\u00edsemn\u00e9ho souhlasu Poskytovatele nep\u0159i\u0159ad\u00ed, nepostoup\u00ed ani jinak nep\u0159evede na jinou osobu \u017e\u00e1dn\u00e1 pr\u00e1va a\/nebo povinnosti vypl\u00fdvaj\u00edc\u00ed ze Smlouvy a\/nebo VOP nebo v souvislosti s nimi.<\/span><\/h2>

6.2          <\/span><\/span>Obchodn\u00edk nepostoup\u00ed ani jednostrann\u011b nezapo\u010dte \u017e\u00e1dnou pohled\u00e1vku v\u016f\u010di Poskytovateli vypl\u00fdvaj\u00edc\u00ed ze Smlouvy a\/nebo VOP nebo v souvislosti s nimi bez p\u0159edchoz\u00edho p\u00edsemn\u00e9ho souhlasu Poskytovatele.<\/span><\/h2>

 <\/span><\/p>

*     *     *<\/span><\/b><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

V\u0160EOBECN\u00c9 OBCHODN\u00cd PODM\u00cdNKY Verze: 21.1, datum \u00fa\u010dinnosti VOP: 1.12.2021     1                ROZSAH P\u016eSOBNOSTI 1.1           Tyto VOP upravuj\u00ed smluvn\u00ed r\u00e1mcov\u00e9 podm\u00ednky mezi Poskytovatelem a Obchodn\u00edkem v souvislosti s poskytov\u00e1n\u00edm Slu\u017eeb.   2               DEFINICE N\u011aKTER\u00ddCH POJM\u016e 2.1           Pokud z kontextu nevypl\u00fdv\u00e1 jinak, term\u00edny pou\u017e\u00edvan\u00e9 ve Smlouv\u011b a VOP za\u010d\u00ednaj\u00edc\u00ed velk\u00fdm p\u00edsmenem maj\u00ed n\u00e1sleduj\u00edc\u00ed v\u00fdznamy nebo v\u00fdznamy definovan\u00e9 ve Smlouv\u011b: 2.1.1      \u201e\u00da\u010detn\u00ed […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"yoast_head":"\nV\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky - zoen.shop<\/title>\n<meta name=\"description\" content=\"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zoen.shop\/cs\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"V\u0161eobecn\u00e9 obchodn\u00ed podm\u00ednky - 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