{"id":8644,"date":"2022-06-07T14:04:06","date_gmt":"2022-06-07T13:04:06","guid":{"rendered":"https:\/\/zoen.shop\/?p=8644"},"modified":"2022-06-09T15:56:55","modified_gmt":"2022-06-09T14:56:55","slug":"jak-komunikovat-behem-videohovoru","status":"publish","type":"post","link":"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/","title":{"rendered":"Jak komunikovat b\u011bhem videohovoru"},"content":{"rendered":"\t\t
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Jak komunikovat b\u011bhem videohovoru<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\tS rostouc\u00edm po\u010dtem podnikatel\u016f, kte\u0159\u00ed prod\u00e1vaj\u00ed p\u0159es zoen.shop, se <\/span>neust\u00e1le tak\u00e9 zlep\u0161uje a vyv\u00edj\u00ed um\u011bn\u00ed prodeje prost\u0159ednictv\u00edm videa. No<\/span>v\u00ed u\u017eivatel\u00e9 na\u0161\u00ed platformy n\u00e1s tak \u010dasto \u017e\u00e1daj\u00ed o ra<\/span>du ohledn\u011b osv\u011bd\u010den\u00fdch postup\u016f b\u011bhem videohovor\u016f. <\/span>Rozum\u00edme tomu, a proto neust\u00e1le hled\u00e1me zp\u011btnou vazbu u ost\u0159\u00edlen\u00fdch obchodn\u00edk\u016f, kte\u0159\u00ed na to u\u017e maj\u00ed sv\u016fj vlastn\u00ed \u201etajn\u00fd recept\u201c. Zjistili jsme, co funguje a \u010demu byste se m\u011bli naopak vyhnout. Je n\u00e1m ale jasn\u00e9, \u017ee ka\u017ed\u00fd podnik je jin\u00fd, m\u00e1 sv\u00e9 vlastn\u00ed jedine\u010dn\u00e9 nuance, kter\u00e9 tvo\u0159\u00ed nezam\u011bnitelnou identitu konkr\u00e9tn\u00edho byznys<\/span>u, produkt\u016f i lid\u00ed, kte\u0159\u00ed je prod\u00e1vaj\u00ed. <\/span>Poj\u010fme proto spolu prozkoumat p\u0159edev\u0161\u00edm neverb\u00e1ln\u00ed komunikaci, na kter\u00e9 m\u016f\u017ee zapracovat ka\u017ed\u00fd z v\u00e1s.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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O\u010di<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tNa\u0161e o\u010di jsou p\u0159i videokomunikaci velmi d\u016fle\u017eit\u00e9. D\u016fv\u011bra se toti\u017e buduje pr\u00e1v\u011b p\u0159es p\u0159\u00edm\u00fd o<\/span>\u010dn\u00ed kontakt. D\u00edky tomu nap\u0159\u00edklad pozn\u00e1me, zda je n\u011b\u010d\u00ed \u00fasm\u011bv opravdov\u00fd a up\u0159\u00edmn\u00fd. Fale\u0161n\u00fd, k\u0159e\u010dovit\u00fd \u00fasm\u011bv n\u00e1m p\u0159ijde ned\u016fv\u011bryhodn\u00fd, ale zato instinktivn\u011b zachyt\u00edme up\u0159\u00edmn\u00fd pohled do o\u010d\u00ed. Vezm\u011bte <\/span>si t\u0159eba politiky, kte\u0159\u00ed s m\u00e1vaj\u00edc\u00ed rukou a nacvi\u010den\u00fdm \u00fasm\u011bvem snadno z\u00edskaj\u00ed pot\u0159ebn\u00e9 hlasy. Svou roli v tom hraj\u00ed tak\u00e9 jejich o\u010di. Dobr\u00fdm p\u0159\u00edkladem je b\u00fdval\u00fd prezident Spojen\u00fdch st\u00e1t\u016f Bill Clinton. Samoz\u0159ejm\u011b, b\u011bhem sv\u00e9 vl\u00e1dy nepot\u011b\u0161il ka\u017ed\u00e9ho a v\u017edy, ale pomoc\u00ed o\u010d\u00ed dok\u00e1zal nav\u00e1zat p\u0159\u00edm\u00e9 spojen\u00ed s miliony lid\u00ed. D\u00edky tomu p\u016fsobil velmi charismaticky, co\u017e se skv\u011ble prod\u00e1valo p\u0159es objektivy kamer a fotoapar\u00e1t\u016f. Pomineme-li mluven\u00e9 slovo a soukrom\u00e9 z\u00e1le\u017eitosti, byl prezidentem, kter\u00fd si <\/span>dok\u00e1zal z\u00edskat srdce a sympatie i t\u011bch, kte\u0159\u00ed se s n\u00edm nikdy nesetkali. <\/span>M\u016f\u017eeme si tak z n\u011bj vz\u00edt ponau\u010den\u00ed, \u017ee autentick\u00fd, v\u0159el\u00fd a d\u016fv\u011bryhodn\u00fd pohled z o\u010d\u00ed do o\u010d\u00ed je b\u011bhem videohovoru nadm\u00edru d\u016fle\u017eit\u00fd.<\/span>\r\n\r\nNaopak, uhlazen\u00fd pr\u00e1vn\u00edk a b\u00fdval\u00fd britsk\u00fd premi\u00e9r Tony Blair byl politikem s vynikaj\u00edc\u00edmi \u0159e\u010dnick\u00fdmi schopnostmi a s neust\u00e1l\u00fdm \u00fasm\u011bvem, n\u011bkdy a\u017e \u00fa\u0161klebkem, na t<\/span>v\u00e1\u0159i. Jak \u010das plynul a jeho prezence p\u0159ed kamerou byla \u010dast\u011bj\u0161\u00ed, za\u010dalo b\u00fdt patrn\u00e9, \u017ee v jeho projevu p\u0159ece jen n\u011bco chyb\u00ed \u2013 byl to \u201e\u00fasm\u011bv v o\u010d\u00edch\u201c. Mohlo by se zd\u00e1t, \u017ee to nen\u00ed d\u016fle\u017eit\u00e9, ale b\u011bhem jeho premi\u00e9rovsk\u00fdch let se nejednou uk\u00e1zalo, \u017ee o\u010di tohoto zku\u0161en\u00e9ho medi\u00e1ln\u00edho um\u011blce se neshoduj\u00ed s jeho um\u011bn\u00edm slova, jasn\u00fdm poselstv\u00edm a bystr\u00fdm vtipem. O\u010dn\u00ed kontakt mohl n\u011bkdy lidem p\u0159ipadat m\u00e9n\u011b <\/span>up\u0159\u00edmn\u00fd, m\u00e9n\u011b opravdov\u00fd. Neverb\u00e1ln\u00ed komunikace nab\u00edr\u00e1 na d\u016fle\u017eitosti, a kdy\u017e p\u0159es videohovor navazujete spojen\u00ed se spot\u0159ebiteli, up\u0159\u00edmn\u00fd pohled je pro z\u00edsk\u00e1n\u00ed jejich d\u016fv\u011bry \u017eivotn\u011b d\u016fle\u017eit\u00fd. Zav\u0159ete o\u010di a p\u0159edstavte si tyto dva, v\u00fd\u0161e zm\u00edn\u011bn\u00e9, politiky a hned si uv\u011bdom<\/span>\u00edte, jak moc jsou o\u010di d\u016fle\u017eit\u00e9. P\u0159em\u00fd\u0161lejte, ne\u017e mrknete.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Ruce<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tSledov\u00e1n\u00ed televizn\u00edch rozhovor\u016f je u\u017eite\u010dn\u00fdm vzd\u011bl\u00e1vac\u00edm zdrojem. Profesion\u00e1ln\u00ed \u0161kolen\u00ed prezentace u\u010d\u00ed osoby, kter\u00e9 se \u010dasto vyskytuj\u00ed p\u0159ed kamerou, strategicky vyu\u017e\u00edvat pohyb rukou. Na rozd\u00edl od komunikace tv\u00e1\u0159\u00ed v tv\u00e1\u0159 jsou toti\u017e ruce zasazeny do men\u0161\u00edho zorn\u00e9ho pole. Pokud prezentujete n\u011bco p\u0159ed publikem, pohyb rukou mus\u00ed b\u00fdt propracovan\u00fd a v\u00fdrazn\u00fd. Na obrazovce, tedy i b\u011bhem videoprodeje, v\u0161ak m\u016f\u017eou ruce a jejich gesta p\u016fsobit ru\u0161iv\u011b a rozptylovat druhou stranu. Kl\u00ed\u010dem je vyu\u017e\u00edvat pohyby rukou p\u0159edev\u0161\u00edm v bl\u00edzkosti samotn\u00fdch produkt\u016f, ale ne mimo zorn\u00e9 pole. Proto si to mus\u00edte nejd\u0159\u00edve nacvi\u010dit. Komunika\u010dn\u00ed platformy jako t\u0159eba Zoom umo\u017e\u0148uj\u00ed z\u00e1znam videa. Doporu\u010dujeme tedy, abyste nahr\u00e1li sami sebe p\u0159i zku\u0161ebn\u00edm prodeji a prezentaci sv\u00e9 nab\u00eddky. Sami pak uvid\u00edte, kde se je\u0161t\u011b m\u016f\u017eete zlep\u0161it.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Spr\u00e1vn\u00e9 oble\u010den\u00ed<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tOble\u010den\u00ed, tetov\u00e1n\u00ed a dal\u0161\u00ed vizu\u00e1ln\u011b v\u00fdrazn\u00e9 prvky m\u016f\u017eou p\u0159ehlu\u0161it v\u0161e ostatn\u00ed a rozpt\u00fdlit pozornost va\u0161ich div\u00e1k\u016f. Stejn\u011b jako na mal\u00e9 obrazovce p\u016fsob\u00ed va\u0161e ruce v\u00fdrazn\u011bji ne\u017e p\u0159i komunikaci tv\u00e1\u0159\u00ed v tv\u00e1\u0159, podobn\u011b ru\u0161iv\u00fd vliv m\u016f\u017ee m\u00edt v\u00fdrazn\u00e9 a extravagantn\u00ed oble\u010den\u00ed. Abys<\/span>te zabr\u00e1nili sv\u00e9mu p\u0159\u00edli\u0161 k\u0159iklav\u00e9mu obrazu a vy<\/span>hli se tak ztr\u00e1t\u011b pozornosti z\u00e1kazn\u00edka, doporu\u010dujeme obl\u00e9knout se podle povahy produktu a o\u010dek\u00e1v\u00e1n\u00ed publika. Zn\u00ed to jednodu\u0161e, ale v sou\u010dasn\u00e9 dob\u011b, kdy se \u010d\u00edm d\u00e1l v\u00edce pracuje z domu a tri\u010dka nebo sportovn\u00ed oble\u010den\u00ed nab\u00edzej\u00ed sv\u016fdn\u00e9 pohodl\u00ed, je to na m\u00edst\u011b. Na va\u0161e div\u00e1ky to toti\u017e nemus\u00ed p\u016fsobit dob\u0159e. Vezm\u011bte si nap\u0159\u00edklad moder\u00e1tory hlavn\u00edch zpr\u00e1v. Ti na sob\u011b v\u017edy maj\u00ed stylov\u00e9, form\u00e1ln\u00ed a profesion\u00e1ln\u00ed oble\u010den\u00ed. Inspirujte se jimi a zamyslete se nad t\u00edm, co a komu prod\u00e1v\u00e1te. L\u00e9pe se tak na sv\u00e9 z\u00e1kazn\u00edky nalad\u00edte.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Prostor, sc\u00e9na a aran\u017em\u00e1<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tV\u00fdznamn\u00fdm faktorem nad r\u00e1mec mluven\u00e9ho slova, kter\u00fd p\u016fsob\u00ed na va\u0161e klienty, je tak\u00e9 prostor, ve kter\u00e9m prezentujete. Vzpome\u0148te si t\u0159eba na po\u0159ady, kter\u00e9 r\u00e1di sledujete, a na to, co se nach\u00e1z\u00ed na pozad\u00ed a jak jsou r\u016fzn\u00e9 v\u011bci, kter\u00e9 tam vid\u00edte, pro v\u00e1s d\u016fle\u017eit\u00e9. Pokud sledujete televizn\u00ed zpravodajstv\u00ed, ur\u010dit\u011b jste si <\/span>v\u0161imli, \u017ee po\u0159ady mainstreamov\u00fdch m\u00e9di\u00ed jsou sice ovl\u00e1dan\u00e9 moder\u00e1tory, ale je to tak\u00e9 prost\u0159ed\u00ed studia, kter\u00e9 d\u011bl\u00e1 zpr\u00e1vy d\u016fv\u011bryhodn\u00fdmi. A to je i v\u00e1\u0161 c\u00edl \u2013 p\u016fsobit d\u016fv\u011bryhodn\u011b a kompetentn\u011b.<\/span>\r\n\r\n\u010casto se tak\u00e9 setk\u00e1v\u00e1me s tzv. \u201esoft sold<\/span>\u201c, tedy m\u011bkk\u00fdm prodejem, kter\u00fd m\u00e1 za c\u00edl prezentaci zna\u010dky nevt\u00edrav\u00fdm zp\u016fsobem.<\/span> K n\u00e1kupu jsme p\u0159ivedeni velmi nen\u00e1padn\u011b a nev\u011bdomky. Vzpome\u0148te si t\u0159eba na podcasty \u010di videa na YouTube, nap\u0159\u00edklad na n\u011bjak\u00fd rozhovor s odborn\u00edkem, kter\u00fd p\u0159edstavuje ve sv\u00e9m odv\u011btv\u00ed ur\u010ditou autoritu. Na pozad\u00ed vid\u00edte spoustu knih, p\u0159\u00edpadn\u011b n\u011bjak\u00e9 fotografie. Takov\u00fdto z\u00e1b\u011br ale m\u016f\u017ee b\u00fdt zcela z\u00e1m\u011brn\u00fd. Spousta knih ve v\u00e1s toti\u017e navod\u00ed pocit, \u017ee \u010dlov\u011bk je se\u010dt\u011bl\u00fd, spr\u00e1vn\u011b vybran\u00e9 fotky evokuj\u00ed, \u017ee je zcestoval\u00fd, skupinov\u00e9 fotografie zas nazna\u010duj\u00ed, \u017ee m\u00e1 dobr\u00e9 soci\u00e1ln\u00ed kontakty. Vid\u00edme tak, \u017ee krom\u011b spr\u00e1vn\u00e9ho um\u00edst\u011bn\u00ed produktu na pozad\u00ed, m\u00e1 mimo\u0159\u00e1dn\u00fd vliv na z\u00e1kazn\u00edky tak\u00e9 cel\u00e1 m\u00edstnost a v\u0161echny p\u0159edm\u011bty v n\u00ed. Co je tedy c\u00edlem spr\u00e1vn\u00e9 sc\u00e9ny? Formovat rozhodnut\u00ed a jedn\u00e1n\u00ed potenci\u00e1ln\u00edch kupuj\u00edc\u00edch.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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T\u00f3n hlasu<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tJe velmi d\u016fle\u017eit\u00e9, aby v\u00e1\u0161 hlas zn\u011bl p\u0159\u00edjemn\u011b. Sna\u017ete se, aby va\u0161e slova byla p\u016fsobiv\u00e1, ani\u017e byste zv\u00fd\u0161ili hlas. Mluvte kompetentn\u011b a spr\u00e1vnou rychlost\u00ed. Velmi d\u016fle\u017eit\u00fdm aspektem, kter\u00e9mu je t\u0159eba se vyhnout, je nerv\u00f3zn\u00ed sm\u00edch. Ten m\u016f\u017ee v z\u00e1kazn\u00edkovi vyvolat nejistotu nebo zcela zast\u00ednit kl\u00ed\u010dov\u00e9 body va\u0161\u00ed prezentace. Proto je d\u016fle\u017eit\u00e9 m\u00edt ho pod kontrolou. Nau\u010dte se klidn\u011b d\u00fdchat, to vyv\u00e1\u017e\u00ed t\u00f3n hlasu a va\u0161e sd\u011blen\u00ed bude vypadat d\u016fv\u011bryhodn\u011b. D\u016fle\u017eit\u00e1 je op\u011bt praxe. Jakmile u\u017e budete m\u00edt za sebou 500 videohovor\u016f, ur\u010dit\u011b budete zn\u00edt mnohem l\u00e9pe ne\u017e p\u0159i prvn\u00edch p\u011bti. Dob\u0159e se tak p\u0159ipravte a vyu\u017eijte prvn\u00ed videohovory na procvi\u010den\u00ed va\u0161ich obchodn\u00edch schopnost\u00ed. Teprve prax\u00ed se z v\u00e1s stanou prof\u00edci.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Barvy a zvuky<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tZav\u0159ete o\u010di a p\u0159edstavte si zvuk n\u011bkter\u00fdch zn\u00e1m\u00fdch zna\u010dek. M\u016f\u017ee to b\u00fdt stejn\u00e9 jako s r\u016fzn\u00fdmi obdob\u00edmi \u010di konkr\u00e9tn\u00edmi m\u00edsty v na\u0161ich vzpom\u00ednk\u00e1ch, jako je nap\u0159\u00edklad rachot vlakov\u00e9ho n\u00e1dra\u017e\u00ed nebo konkr\u00e9tn\u00ed zvuk hromadn\u00e9 dopravy. Pokud jste n\u011bkdy byli v Lond\u00fdn\u011b, pak ur\u010dit\u011b v\u00edte, \u017ee neust\u00e1le opakovan\u00e9 \u201emind the gap\u201c je synonymem lond\u00fdnsk\u00e9ho metra. Microsoft, Nokia, Samsung, MacDonald\u2019s a nespo\u010det dal\u0161\u00edch zna\u010dek m\u00e1 tak\u00e9 svou audio identitu. Je to n\u011bco, co m\u016f\u017ee rozv\u00edjet ka\u017ed\u00fd. Dokonce i zn\u011blka podcastu definuje jeho obsah od ostatn\u00edch. Zamyslete se tak\u00e9 vy, zda v\u00e1\u0161 byznys nedefinuje n\u011bjak\u00fd konkr\u00e9tn\u00ed zvuk a jak byste ho mohli vyu\u017e\u00edt v kontextu va\u0161\u00ed zna\u010dky a b\u011bhem videoprodeje.<\/span>\r\n\r\nU\u017e jste sly\u0161eli o barv\u011b Very Peri? V<\/span>\u011bd\u011bli jste, \u017ee existuje velmi siln\u00e1 zna\u010dka, kter\u00e1 glob\u00e1ln\u011b ovliv\u0148uje pou\u017e\u00edv\u00e1n\u00ed barev a pr\u00e1v\u011b Very Peri zvolila barvou roku 2022? Spole\u010dnost Pantone reguluje barevn\u00e9 palety podle pr\u016fmyslov\u00e9ho standardu a ka\u017ed\u00e1 barva m\u00e1 dokonce sv\u00e9 \u201etiskov\u00e9\u201c \u010d\u00edslo, aby mohla b\u00fdt konzistentn\u011b pou\u017e\u00edv\u00e1na. Co \u0159eknou barvy o va\u0161ich produktech nebo zna\u010dce? V neverb\u00e1ln\u00edm sv\u011bt\u011b komunikace je to mnohem podstatn\u011bj\u0161\u00ed faktor, ne\u017e si n\u011bkte\u0159\u00ed lid\u00e9 mysl\u00ed. Pro lep\u0161\u00ed pochopen\u00ed s\u00edly barev se pod\u00edvejte p\u0159\u00edmo na <\/span>str\u00e1nky Pantone<\/span><\/a>.\u00a0<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Dal\u0161\u00ed rady a tipy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\tP\u0159esto\u017ee se tento \u010dl\u00e1nek zam\u011b\u0159uje hlavn\u011b na neverb\u00e1ln\u00ed komunikaci, pova\u017eujeme za d\u016fle\u017eit\u00e9 zd\u016fraznit n\u011bkter\u00e9 dal\u0161\u00ed podstatn\u00e9 faktory, kter\u00e9 maj\u00ed vliv na v\u00fdsledek va\u0161eho videohovoru. I kdy\u017e bude va\u0161e neverb\u00e1ln\u00ed komunikace naprosto perfektn\u00ed, nemus\u00ed m\u00edt \u017e\u00e1dn\u00fd efekt, pokud nen\u00ed v souladu s n\u011bkter\u00fdmi verb\u00e1ln\u00edmi aspekty va\u0161\u00ed prezentace.<\/span>\r\n\r\nDejte si z\u00e1le\u017eet na srozumitelnosti, v\u00fdslovnosti a fr\u00e1zov\u00e1n\u00ed. P\u0159i pohledu na moder\u00e1tory televizn\u00edch zpr\u00e1v je sice ob\u010das vid\u011bt, \u017ee n\u011bkdy sami nerozum\u00ed t\u00e9matu \u010di novince, kterou \u010dtou,<\/span> ale v\u017edy mluv\u00ed jasn\u011b, p\u0159esn\u011b, s perfektn\u00ed v\u00fdslovnost\u00ed a fr\u00e1zov\u00e1n\u00edm.<\/span>\r\n\r\nNezapom\u00ednejte, \u017ee kladen\u00ed ot\u00e1zek je o naslouch\u00e1n\u00ed. Z\u00e1le\u017e\u00ed tak\u00e9 na t\u00f3nu odpov\u011bdi a spr\u00e1vn\u00e9m v\u00fdb\u011bru slov. Teprve to\u0144 a p\u016fsoben\u00ed hlasu d\u00e1vaj\u00ed slov\u016fm skute\u010dnou hodnotu a z\u00e1m\u011br. Je tak\u00e9 d\u016fle\u017eit\u00e9 kl\u00e1st ot\u00e1zky zp\u016fsobem, kter\u00fd nebude z\u00e1kazn\u00edk\u016fm p\u0159ipadat jako v\u00fdslech nebo \u0161patn\u00e9 rande. M\u016f\u017eete toho nap\u0159\u00edklad dos\u00e1hnout testovac\u00edmi prohl\u00e1\u0161en\u00edmi: \u201eV\u011bt\u0161ina lid\u00ed d\u00e1v\u00e1 nap\u0159\u00edklad p\u0159ednost t\u00e9to barv\u011b, co mysl\u00edte?\u201c<\/span>\r\n\r\nS\u00edla kr\u00e1tk\u00e9 p\u0159est\u00e1vky je t\u00e9m\u011b\u0159 magick\u00e1. Pokud mo\u017eno, nezapl\u0148ujte ticho zbyte\u010dn\u00fdmi slovy. Pauzy jsou mocn\u00e9, proto\u017ee je m\u016f\u017ee zaplnit tak\u00e9 druh\u00e1 strana. A to jsou to p\u0159esn\u011b ty chv\u00edle, kdy p\u0159ich\u00e1zej\u00ed ze strany z\u00e1kazn\u00edka z\u00e1sadn\u00ed p\u0159ipom\u00ednky, nap\u0159\u00edklad ot\u00e1zky ohledn\u011b n\u00e1kupu. N\u011bkdy plat\u00ed, \u017ee \u010d\u00edm m\u00ed\u0148 toho \u0159eknete, t\u00edm l\u00edp. Nechte z\u00e1kazn\u00edka zaplnit pr\u00e1zdnotu, abyste n\u00e1sledn\u011b uzav\u0159eli spole\u010dn\u00fd obchod na z\u00e1klad\u011b jeho ot\u00e1zek. Pr\u00e1v\u011b ty toti\u017e p\u0159in\u00e1\u0161ej\u00ed podstatn\u00e9 odpov\u011bdi vedouc\u00ed k potenci\u00e1ln\u00edmu prodeji.<\/span>\r\n\r\nA nakonec, i kdy\u017e to zn\u00ed jako kli\u0161\u00e9, nemluvte p\u0159\u00edli\u0161 rychle, ani pomalu. Pokud jsme nerv\u00f3zn\u00ed a napjat\u00ed, m\u00e1me tendenci mluvit zbrkle, d\u00fdchat m\u011blce a rychle. Proto m\u011bjte v\u017edy na pam\u011bti, \u017ee je t\u0159eba d\u00fdchat pomalu a uvoln\u011bn\u011b, aby va\u0161e mluva p\u016fsobila p\u0159irozen\u011b. Praxe je kl\u00ed\u010dov\u00e1. A\u0165 d\u011bl\u00e1te cokoli, vyhn\u011bte se slov\u016fm jako \u201ehmm\u201c, \u201esamoz\u0159ejm<\/span>\u011b\u201c a dal\u0161\u00edm slovn\u00edm parazit\u016fm, <\/span>kter\u00e9 na sebe zbyte\u010dn\u011b p\u0159itahuj\u00ed pozornost.<\/span>\r\n\r\nSpojte se s n\u00e1mi<\/b>!<\/span>\r\n\r\nP\u0159iprav\u00edme a <\/span>rozjedem spolu v\u00e1\u0161 V-tail<\/span><\/a>. D\u00edky zoen.shop se setk\u00e1te s va\u0161imi z\u00e1kazn\u00edky tv\u00e1\u0159\u00ed v tv\u00e1\u0159. Videocall je toti\u017e p\u0159esn\u011b to, co n\u00e1s v\u0161echny v dob\u011b digitalizace dok\u00e1\u017ee spojit.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

S rostouc\u00edm po\u010dtem podnikatel\u016f, kte\u0159\u00ed prod\u00e1vaj\u00ed p\u0159es zoen.shop, se neust\u00e1le tak\u00e9 zlep\u0161uje a vyv\u00edj\u00ed um\u011bn\u00ed prodeje prost\u0159ednictv\u00edm videa. Nov\u00ed u\u017eivatel\u00e9 na\u0161\u00ed platformy n\u00e1s tak \u010dasto \u017e\u00e1daj\u00ed o radu ohledn\u011b osv\u011bd\u010den\u00fdch postup\u016f b\u011bhem videohovor\u016f…<\/p>\n","protected":false},"author":2,"featured_media":8579,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56,65],"tags":[],"yoast_head":"\nJak komunikovat b\u011bhem videohovoru - zoen.shop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jak komunikovat b\u011bhem videohovoru - zoen.shop\" \/>\n<meta property=\"og:description\" content=\"S rostouc\u00edm po\u010dtem podnikatel\u016f, kte\u0159\u00ed prod\u00e1vaj\u00ed p\u0159es zoen.shop, se neust\u00e1le tak\u00e9 zlep\u0161uje a vyv\u00edj\u00ed um\u011bn\u00ed prodeje prost\u0159ednictv\u00edm videa. Nov\u00ed u\u017eivatel\u00e9 na\u0161\u00ed platformy n\u00e1s tak \u010dasto \u017e\u00e1daj\u00ed o radu ohledn\u011b osv\u011bd\u010den\u00fdch postup\u016f b\u011bhem videohovor\u016f...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/\" \/>\n<meta property=\"og:site_name\" content=\"zoen.shop\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Zoenshop-105671925054190\" \/>\n<meta property=\"article:published_time\" content=\"2022-06-07T13:04:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-09T14:56:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/zoen.shop\/wp-content\/uploads\/2022\/06\/19-how-to-communicate-during-video-call-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"zoen shop\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@zoenshop\" \/>\n<meta name=\"twitter:site\" content=\"@zoenshop\" \/>\n<meta name=\"twitter:label1\" content=\"Napsal(a)\" \/>\n\t<meta name=\"twitter:data1\" content=\"zoen shop\" \/>\n\t<meta name=\"twitter:label2\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/\"},\"author\":{\"name\":\"zoen shop\",\"@id\":\"https:\/\/zoen.shop\/cs\/#\/schema\/person\/115922d6a05bf99e4dc9ffbe35ece890\"},\"headline\":\"Jak komunikovat b\u011bhem videohovoru\",\"datePublished\":\"2022-06-07T13:04:06+00:00\",\"dateModified\":\"2022-06-09T14:56:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/\"},\"wordCount\":2147,\"publisher\":{\"@id\":\"https:\/\/zoen.shop\/cs\/#organization\"},\"articleSection\":[\"zoen.shop tips & tricks\",\"zoen.shop tips & tricks\"],\"inLanguage\":\"cs\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/\",\"url\":\"https:\/\/zoen.shop\/cs\/jak-komunikovat-behem-videohovoru\/\",\"name\":\"Jak komunikovat b\u011bhem videohovoru - 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