How to allow camera and microphone on your device

You found out that your favourite shop is using zoen.shop and you would like to buy something via our revolutionary video call shopping platform.

But there is a problem – the camera or the microphone on your device doesn’t work! Do you see na error message? Is there an issue? Don’t worry, we can help you with that too!

Here’s a quick guide on how to allow the use of your camera and your microphone on any smart device.

  1. Desktop
  2. Android
  3. iOS Safari

DESKTOP

If you’re trying to do the video call on your desktop, here is a guide on how to enable your camera and microphone on Google Chrome.

If you blocked the camera and the microphone the first time you tried zoen.shop, you can easily unblocked them in the settings.

ANDROID

If you want to connect on your Android phone, here’s a step-by-step guide on how to enable your camera and microphone.

If you blocked the camera and the microphone the first time you tried zoen.shop, you can easily unblocked them in the settings.

iOS

If you want to connect on your phone with iOS, here’s a step-by-step guide on how to enable your camera and microphone.

If you still have problems with using zoen.shop, don’t hesitate to contact our support team, who will help you with any issues you might encounter.