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History of a live video call

  • The history and the concept of live video calls go back a lot further than many people might first imagine. First, let’s give the format its full name Video Telephony. The video call concept actually finds its origins back in the 1870s, the combination of emerging technologies of electrical telegraphy, telephone and radio...
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5 things NOT to do during a video call

  • Communication via V-tail and video call is omnidirectional, it’s not like TV or a YouTube channel where the entire experience is one of filling the audience with entertainment or information. The art is to engage and interact and not to verbally spam your way through.
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The Death of the High Street

  • There is no doubt that Death of the High Street seems a dramatic headline, but it's a stark reality that the bottom line dictates the headline. Industries and sectors are relatively good at adaptation and evolution, but there can be inflection points where we are looking at a revolution far beyond just evolution. In order to understand...
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How to shop through zoen.shop?

  • Welcome to zoen.shop! Video call shopping platform connecting you with your favourite shops. Do you want to know how can you buy something through zoen.shop? We made a short video explaning the whole process from the shopper's point of view.
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How to communicate during video call

  • As increasing numbers of new V-tail merchants join zoen.shop the art of selling via video evolves. New merchants often ask for guidance on best practices. We listen and seek feedback from merchants who have created their own "secret sauce". There are quite...
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Stereotypes in online shopping

  • The deeply evolved online consumer marketplace has come a very long way since the mid-2000s. It seems hard to believe that the broad view of financial media still considered selling online as somewhat of a fad back then. Such a notion now seems laughable. There have been three driving forces that transformed...
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How to sell effectively via video call

  • Selling via video call is really the essence of zoen.shop, although the selling by video "V-tail" is for many merchants and vendors a new format, we have an extensive range of references to build from. Regardless of what type of product or service you are showcasing...
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How to install and update Zoen Business app?

  • You have your zoen.shop account ready and now you want to start using it, but don't know how? Don't worry, we got you! Here's a step-by-step explanation of how to install Zoen Business app on your smart device, as well as a guide on how to update the app...
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Digitalization, Evolution or Extinction ​

  • We live in a world where the means of production is global. The scope of bulk distribution by sea and air are critical. What stimulates the global production demand is driven by sales, this is increasingly surging online. Whereas the pre-Internet...
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How to allow camera and microphone on your device

  • You found out that your favourite shop is using zoen.shop and you would like to buy something via our revolutionary video call shopping platform. But there is a problem - the camera or the microphone on your device doesn't work! Don't worry! Here's a quick guide...
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What are the costs of using zoen.shop?

  • zoen.shop knows your favourite number. Zero. In a world of inflationary pressures with many seemingly unfair costs we do not want to add to the burden, thus you will be delighted to know that we do not charge any start-up fees. We want you to say yes, not ouch.
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A Strong Business in a World of Challenges

  • In business and in life, one thing remains constant, change. For the digital business such as the V-tailer the big three challenges of change might be considered to be the three T’s, trends, technology and tax. Fortunately, unlike legacy businesses, in the digital space we have...
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Step-by-step guide on how to start with zoen.shop

  • So you want to start using zoen.shop but don't know how? Fear no more, we are here to take you through the whole process, one step at a time. And if anything's still not clear after reading the manual, you can always contact our merchant support with any questions you might still have.
KYC

What is KYC process and why does the world need it?

  • The identity of natural persons or an incorporated entity is a serious matter. Not only is it important to run some due diligence to ensure you are filtering out bad actors that might cause at best reputational damage and risk to the business, but we also live in an era where have...
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Video Shopping Productization, What’s Best?

  • As V-tail video shopping accelerates the question of productization, how and what is best to prioritize for video sales arises. The answer is twofold. Firstly, we have the video show host, YOU. This is the platform to humanize the shopping experience...
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VIDEO – the new sales channel

  • They say the only thing that is constant is change. In a fast-moving world perhaps the one thing that cannot change are the three fundamental things needed to trade. Products or services, vendors, and consumers. How this all comes together to transact is the great transformation we have seen from the evolution of the high street...
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The future of retail is V-tail

  • How can you differentiate your business model, be it retail or e-tail? It can be greatly improved and redefined with a sales channel enhanced by a video shop. This takes online one giant step forward into V-tail. Imagine being able to deliver the one-to-one, face-to-face of the bygone store age, yet with all the advantages...
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Video shopping after the lockdown

  • The pandemic and resulting panic have receded, lockdowns affected the entire globe and impacted life on a scale never seen before in the modern world economy. Technology was embraced from the young to the old and everyone in-between.
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One-click payment for safe and fast shopping

  • Long ago merchants traded and bartered with shells, shiny pebbles and trinkets, it might seem odd today, but nothing really changes. For example, would you imagine that a vast global phenomenon would emerge whereby people would beg,...
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Pricing strategies for online and instore shopping

  • The science of pricing is something that the very best retailers, E-tailers and now V’tailers can make as simple or complex as they wish. The golden rule is that price is what you offer but only the perceived value is what is accepted. Look at a simple traditional...
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Sell to anyone, anywhere, anytime

  • Where are you right now as you read this? How far away from you is your mobile phone? Perhaps you are reading this on your mobile device at this very moment. We know you are not reading it from a print newspaper getting inky fingers.
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How to learn from Social Media Influencers

  • There is a lot more to the impact and techniques from Social Media Influencers than duck lips and sunny beaches in the background. The biggest Influencers can reach an audience of millions and big brands can reach even deeper into their pockets to partner with such Influencers.
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Virtual shopping during lockdown

  • Lockdown unlocked the power of video calling, it spread faster than the viral pandemic. The year 2020 really was defined as the year that started the unstoppable rise of video calling. Although the technology was well-established mass adoption and...
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Adding human touch in the video call

  • Good news for humans. In an e-commerce world, physical location has been shattered as a destination now means digital. But how do you get closer from distance? Browsing, comparing, and interacting can become a blur, a disconnected connection where...
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